Senior Communications Consultant
Home Based
We are looking for a Senior Communications Consultant to join an award-winning Communications team that specialises in employee and financial communications in the workplace.
If you're ready to shape outcomes and lead transformational work in a fast-paced, client-focused communications environment, we’d love to hear from you.
Job title:
Senior Communications Consultant
Job Description:
As a Senior Communications Consultant, you will:
Support in leading client relationships at senior levels, including Cabinet Office and other government stakeholders
Deliver communications consulting and production of products to a high-quality standard within the estimated fees agreed with clients
Write and edit copy for a range of communications products and channels in a variety of writing styles to meet strategic objectives
Peer review, edit and proofread content to ensure pensions technical and grammatical accuracy
Oversee the delivery of multi-channel communications projects/campaigns, ensuring alignment with client objectives, regulatory requirements, and internal standards
Champion robust processes and controls, including quality assurance, data handling, and project governance
Line manage/mentor communications consultants and contractors
Build trusted relationships with clients, suppliers, internal teams, and scheme members
Collaborate with creative, digital, and data teams to deliver integrated communications solutions
Support the Heads of and Lead consultants in the delivery of communication and engagement projects
Deliver communications consulting and production of products to a high-quality standard within the estimated fees agreed with clients
Build strong relationships internally with all Capita Pension Solutions departments, in particular, Data Solutions Governance and Finance teams, Administration, and IT, to deliver excellent standards
Lead by example – delivering ‘on-message’ communications internally, maintain positivity, adhere to process, and motivate wider team
Manage your day-to-day responsibilities by:
Establishing clear briefs with the Communications Consultant (Strategic) and Creative and Digital teams, working collaboratively to ensure the best possible solution and service for the client within agreed budget and time frames
Set up client projects on financial reporting programme using the commercials agreed by the Communications Consultant (Strategic), develop production schedules for the client and secure resources to deliver effectively
Ensure that the Creative Team resource is carefully used, minimising the number of drafts in production and maximising revenue opportunities from any changes to agreed scope with the client
Work in partnership with other teams / suppliers where required to deliver projects. Seek external cost estimates where necessary and agree these with the client, and monitor actual costs when confirmed, recording external costs data on financial reporting programme
Liaise with the client on the delivery of individual consultancy and production activities including status reports, planning and review meetings, the production and sign off of communication materials
Work collaboratively with the wider Engagement and Experience team to develop proposition opportunities
Proactively support the Communications Consultants in providing consulting and production expertise for agreed projects, as well as recommendations for clients for effective solutions and opportunities for account growth
Analyse project profitability to ensure it is maximised – e.g. re-scoping for additional amends and changes to fees or print costs and in partnership with the Communications Consultant (Strategic) to secure additional budget from the client
Essential:
Experience working in a senior communications role within DB pensions or financial services
Proven strategic thinking and leadership in communications planning and delivery
Exceptional copywriting, editing, and proof-reading…