Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a dynamic health care resource accredited by the DNV that includes two hospitals, an outpatient center, satellite ED, and an expansive network of primary and specialty care. Capital Health Medical Group is made up of more than 600 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.
Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.
The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time).
Pay Range:
$33.63 - $43.94
Scheduled Weekly Hours:
40
Position Overview
The Senior Revenue Cycle Educator is responsible for designing, developing, implementing, and evaluating advanced educational programs for Patient Financial Services and other Revenue Cycle departments. This position serves as a subject matter expert and lead educational resource for revenue cycle operations, and related workflows. The Senior Revenue Cycle Educator supports onboarding, ongoing competency development, Internal training programs, [DV2.1] system education, quality improvement initiatives, and performance-driven education. This role partners closely with operational leaders to identify knowledge gaps, develop targeted training plans, standardize educational materials, and promote consistent revenue cycle workflows across departments.
MINIMUM REQUIREMENTS
Education: Associate degree required or equivalent relevant experience. Bachelor's degree in healthcare administration, business, education, finance, or related field preferred. CRCR, HFMA certification, AAHAM certification, CPC, CPB, or other revenue cycle, coding, billing, or healthcare education certification preferred.
Experience: Five years of hospital or healthcare revenue cycle experience required. Experience should include one or more of the following areas: hospital billing, insurance follow-up, denials management, patient access, revenue integrity, coding-related workflows, reimbursement, or healthcare operations. Prior experience developing, delivering, and evaluating training programs required. Experience with adult learning principles, onboarding programs, competency validation, revenue cycle systems training, and process improvement preferred.
Other Credentials:
Knowledge and Skills: Demonstrated advanced knowledge of revenue cycle operations, healthcare billing workflows, payer requirements, claim submission, denial prevention, reimbursement concepts, and regulatory requirements. Strong understanding of adult learning styles, instructional design, curriculum development, competency assessment, and training evaluation methods. Excellent verbal, written, presentation, facilitation, and interpersonal communication skills. Ability to translate complex revenue cycle concepts into clear, practical training materials for staff at varying experience levels. Ability to analyze operational trends, audit findings, denial trends, quality results, and key performance metrics to identify education opportunities.
Special Training: Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Experience with learning management systems, reporting tools, electronic health records, patient accounting systems, claims management systems, payer portals, and other revenue cycle applications preferred.
Mental, Behavioral and Emotional Abilities: Must be able to manage multiple priorities, meet deadlines, work independently, and collaborate effectively with leadership and…