Senior Business Analyst - Operations Performance & Analytics
Summary: Capital One’s Anti-Money Laundering (AML) Program is designed to safeguard our communities, company and country by preventing, detecting, and reporting on suspicious activity within the financial system.
To deliver on this objective, we consume customer and transaction data from across the entire enterprise, run models to detect risky customers and behavior, and then investigate that behavior, providing leads and evidence to support Law Enforcement investigations.
Business Analysts drive decisions across a wide range of Program functions to keep Capital One’s AML defenses ahead of advancements in criminal practices.
Analyze macroeconomic trends driving AML investigation volumes
Develop business KPIs and KRIs to define and monitor success for the program
Combine an understanding of potential illegal activities to define the criteria for identifying suspicious transactions/ financial activities
Optimize the investigative process through operational risk management, a deep understanding of investigator productivity, and accurate capacity planning to enable us to quickly get valuable information to Law Enforcement
Analyze Capital One Financial businesses contributions to AML investigations, ensuring fair and accurate accounting for AML expenses
General Responsibilities:
Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations
Product: Perform modeling/analytics to assist new product and pricing strategies for various lending products
Execution: Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan
Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment
Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment.
Basic Qualifications:
At least 2 years of professional experience performing analysis
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Preferred Qualifications:
Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
1+ years of…