Senior Manager, Project Management
Do you love driving end-to-end delivery and pioneering new ways of working? Do you enjoy creating structure out of ambiguity and solving complex business problems in a fast-paced, collaborative environment? At Capital One, you'll be part of a big group of makers, breakers, doers, and disruptors who love to solve real problems and meet real customer needs.
The Top of House Command Center (TOH CC) operates as the central hub for overseeing and optimizing all foundational functions within the Financial Services Technology division. This team is responsible for managing core technology operations, establishing robust governance frameworks, and executing comprehensive tech risk management strategies to protect the enterprise. Beyond risk and operational oversight, the TOH CC is deeply invested in the organizational health of FS Tech, actively driving labor strategy, leading internal communications, and cultivating a continuous growth mindset through dedicated learning, development, and associate engagement programs. TOH CC is looking for a collaborative, highly empathetic team member who actively listens to stakeholder needs, applies emotional intelligence to build trust and drives business decisions grounded in customer impact.
We are seeking a Senior Manager of Project Management who is passionate about masterfully managing cross-functional stakeholders and balancing project scope and timelines. In this exciting role, you will lead strategic, high-priority projects that drive meaningful business outcomes. From day one, you will own critical responsibilities and collaborate with passionate, forward-thinking peers to deliver exceptional results. This role offers the opportunity to partner with key leaders across the enterprise, push the boundaries of your leadership, and excel alongside the brightest talent in the industry to turn big ideas into reality.
What You’ll Do:
Lead moderate to large complex projects and programs by providing strategic direction to teams, peers, and direct reports
Design, develop, and adapt project plans in a fast-paced environment, revising requirements as needed to meet shifting goals
Ensure comprehensive project documentation and governance to proactively manage risks and guarantee on-time delivery
Leverage strong problem-solving and analytical skills to ensure project execution aligns with business intent
Serve as a strategic and tactical thought partner to project customers and cross-functional teams to drive seamless delivery
Build strong relationships and leverage outstanding communication skills to inform, align, and influence stakeholders at all levels across the company
Quickly implement clear frameworks and organization to effectively manage work within complex workstreams
Lead with a coaching mindset to mentor, develop, and grow a team of associates
This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.
Basic Qualifications:
Bachelor’s Degree or military experience
At least 8 years of Project Management experience
At least 2 years of people management experience
Preferred Qualifications:
Master’s Degree in Business Administration (MBA)
9+ years of Project Management experience
3+ years of people management experience
PMP, Lean, Agile or Six Sigma certification
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of…