Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.
TITLE:
Career Advisor
REPORTS TO:
Executive Director
LOCATION:
Cookeville, TN
EMPLOYMENT TYPE:
Full-Time, Non-Exempt Employee
Career TEAM is looking to hire a Career Advisor that will perform professional work providing career counseling, intensive case management, and follow-up services. Work is performed under the supervision of the Career Services Manager.
Your Impact on Career EDGE’s Success :
Provide intensive case management services to registered customers within the One-Stop system
Complete intake and eligibility determination for the workforce program. Assess jobseekers’ employment and training needs and abilities through interviewing, testing and other methods
Enter data into and otherwise use and process clients through any participant information system as required, and any other database as required by the One-Stop system
Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific occupational goals
Counsel clients on available job opportunities, training programs and other services
Complete Individual Training Account (ITA) vouchers and other documents required for clients entering training
Refer individuals to appropriate services, training programs or job opportunities and follow-up on those activities
Conduct orientation sessions, workshops, job clubs and other group presentations for clients
Follow all policies, procedures and regulations related to eligibility documentation; ensure that case files have originals and/or copies of eligibility documentation
Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
Develop a comprehensive Individual Employment Plan (IEP) for all customers. Provide referral and tracking of eligible customers into contracted programs provided on-site at the One-Stop centers and/or located in the community in accordance with established contracts
Meet and/or exceed program benchmarks. Participate in all staff related events as required including but not limited to: training, staff meetings and individual supervision
Complete all required reports
Approach each day and task with a “ZAG” mindset
Other duties and projects as needed
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location.
To Qualify for This Role, You Must Have :
Bachelor’s degree or higher or an equivalent combination of education and experience
2+ years of experience combining elements of training, counseling, case management or other services
2+ years of substantial case management experience and the ability to read and interpret policies and procedures
2+ years of experience with computer proficiency in Microsoft Office suite and Google suite including Word, Excel, PowerPoint, Google Mail, Google Calendar, Google Docs, Google Sheets, and Google Drive
2+ years of demonstrated ability working in a dynamic team environment with an aptitude for communication, interpersonal skills to work cooperatively with others, show courteousness, and having a high level of professionalism
A Demonstrated ability to serve and influence as a role model to customers and motivate them towards achieving goals
A Demonstrated ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
Exceptional time…