Job Summary:
The Technical Delivery Lead, EES is responsible for owning technical delivery and technical management for a defined domain or platform. The role will work closely with cross-functional teams, including product managers, designers, and quality assurance, to ensure the successful delivery of solutions within the defined scope, timeline, and quality standards.
Essential Functions:
Prioritize team activities based upon IT leadership priorities and bandwidth
Represent IT in project/business meetings and engagements
Improve solution functionality and efficiency with added business value
Collaborate closely with other business areas to optimize the use of systems and applications
Collaborate with the department manager to systematically evaluate currently deployed services; develop and manage plans to optimize delivery and support mechanism
Apply creative thinking in problem solving and identifying opportunities for improvement
Provide subject matter expertise for technical guidance, training and direction
Provide direction, lead and review of work products and daily tasks for quality
Participate in the test design, development, and execution of automated test frameworks, test scripts, and the integration into Devops
Implement and manage continuous integration and continuous deployment (CI/CD) pipeline to automate quality checks and accelerate delivery
Develop and support the automation strategy and efforts and create scripts to execute automated tests.
Document defect issues, communicate and collaborate with the agile team for defect resolution, and retest to validate that the fix has been implemented.
Identify opportunities to infuse AI in testing from intake to completion and help support implementation.
Identify technical risks and propose effective mitigation strategies to ensure project success
Collaborate with product managers to prioritize and schedule project deliverables based on business objectives and resource availability
Provide accurate and timely progress updates to project stakeholders, highlighting achievements, challenges, and proposed solutions
Stay up to date with the latest industry trends, technologies, and frameworks, and evaluate their potential application in the organization
Drive AI adoption and business outcomes by identifying, prioritizing, and delivering AI-enabled capabilities that improve productivity, quality, customer experience, speed to market, risk management, or cost efficiency within their area of responsibility.
Build AI capability within their organization by ensuring their teams are equipped, trained, and expected to leverage AI tools and practices to improve effectiveness, accelerate delivery, and continuously evolve the way work is performed.
Perform any other job related duties as requested.
Education and Experience:
Bachelor's degree in Business, Computer Science or related field required
Equivalent years of relevant work experience may be accepted in lieu of required education
Seven (9) years of quality engineering testing and analysis experience is required
Seven (7) years of experience within Technology leadership is preferred
Knowledge of the healthcare and domain SME experience is required
Good test automation tool with AI experience required such as Playwright, Tosca
Experience with Agile methodologies required
Project planning and project management experience preferred
Experience with Product Management environment and Cloud technologies preferred
Competencies, Knowledge and Skills:
Expert level skills in technical architecture, project management, and team collaboration
Strong analytical, evaluative and problem solving abilities
Knowledge of the healthcare and managed care philosophy is preferred
Critical listening and thinking skills
Strong learning competency and ability to teach others
Solid project planning and management abilities
Technical teaching, programming, analysis and specification skills
Network protocols and security standards (may…