Carex is partnering with a Healthcare industry partner to identify an HR Generalist to provide comprehensive human resources support across multi-site healthcare operations. This role will serve as a trusted partner to operational leaders and clinical teams, with a primary focus on employee relations, leave of absence and accommodation management, performance management, and organizational change initiatives.
The ideal candidate brings strong employee relations experience, sound judgment, and the ability to navigate complex workplace matters while ensuring consistency, compliance, and a positive employee experience. This individual will collaborate closely with HR leadership and cross-functional teams to support workforce effectiveness, strengthen leadership capabilities, and promote employee engagement.
This position will also play a key role in supporting organizational transformation initiatives, including a significant Electronic Health Record (EHR) implementation, helping leaders and employees navigate change while maintaining operational continuity and quality patient care.
What You'll Do
Serve as a trusted HR partner and backup resource for frontline employees, operational leaders, and functional teams across multiple regions and practice locations.
Coach and guide leaders through performance management, employee development, workplace concerns, and consistent application of HR policies and practices.
Manage moderately complex employee relations matters, including performance concerns, attendance issues, workplace conflicts, policy violations, and misconduct allegations.
Conduct workplace investigations and fact-finding activities, maintain thorough documentation, and develop recommendations in collaboration with HR leadership.
Identify and escalate complex employee relations matters, compliance concerns, and potential organizational risks to ensure fair, timely, and consistent resolution.
Provide guidance on leave of absence (LOA) administration and workplace accommodations, partnering with employees, leaders, shared services teams, and third-party administrators.
Facilitate the Americans with Disabilities Act (ADA) interactive process, including evaluating accommodation requests, coordinating next steps, documenting outcomes, and ensuring appropriate follow-up.
Educate leaders on leave administration, accommodation requirements, employment regulations, and best practices for supporting employees.
Support key HR initiatives, including employee engagement action planning, performance check-ins, development cycles, and required training programs.
Partner with operational leaders to identify employee engagement, retention, and workforce stability trends and implement targeted improvement plans.
Support organizational change initiatives, including technology transformations, operational process improvements, and EHR system implementation.
Help leaders communicate organizational changes effectively, reinforce new processes, and maintain employee engagement and operational stability throughout transitions.
Collaborate with People Operations, Talent Acquisition, Compensation, Learning & Development, and other HR partners to deliver a consistent employee experience.
Analyze workforce metrics, including employee retention, vacancies, engagement, and other HR trends, to identify opportunities and support data-driven recommendations.
Share workforce insights and employee feedback to inform leadership development, workforce planning, and organizational effectiveness initiatives.
Provide regional HR coverage and continuity of support during team member absences or periods of increased operational demand.
What You'll Bring
4+ years of progressive human resources experience, including a strong working knowledge of federal and state employment laws and HR compliance requirements.
Experience supporting multi-state or multi-site healthcare, clinical, or practice operations environments.
Demonstrated experience managing employee…