Security Officer — Olympia London
Front of House · Estate & Public Realm · Logistics
Be part of one of London's most ambitious regeneration projects.
Olympia is undergoing a £1.3 billion transformation — turning this iconic London landmark into a destination for the remarkable and the extraordinary. Think British Airways ARC (a 3,800-capacity live music venue with AEG Presents), the British Airways Theatre (London's largest purpose-built theatre in almost 50 years), hotels with citizenM and Hyatt Regency, 30 restaurants and bars, a boutique gym with 1Rebel, and a brand-new co-educational senior school — all alongside Olympia's existing heritage halls.
As a Security Officer at Olympia, you'll be part of a single team trusted to keep the whole estate safe — whether that's welcoming people at the front door, patrolling the public realm and event spaces, or securing the loading bay and logistics operation.
We're looking for experienced, proactive Security Officers who take pride in their work, deliver excellent customer service and can confidently handle the challenges of a busy, high-profile environment.
You'll receive training to ensure you can perform confidently in any area you're deployed. As part of the role, flexibility is essential, and you'll support the operational needs of the business by working across different areas as required.
Pay Rate
£15.00 per hour
Contract Type
Full-time
Shift Pattern
12-hour shifts, 4 on 4 off days and nights, average 42 hours per week.
Why You'll Love Working Here
£15.00 per hour + overtime
Get paid as you earn — flexible financial support with instant access to earned and authorised wages
We invest in you — full induction, ongoing training, and structured career development
Fully funded SIA top-up training delivered by our own in-house trainers
Quality kit and uniform so you're comfortable and equipped to do the job well
Employee Assistance Programme supporting your mental, physical, and emotional wellbeing
Refer a Friend Scheme — earn £100 for every person you refer who joins us
Long service and recognition awards celebrating your achievements
Genuine variety — no two shifts are the same, and you'll build a broader skill set than a single-site role would give you
The Role
This role is about more than just security — it's about making a difference across one of London's most exciting developments. All Security Officers at Olympia are recruited under a single role and cross-trained across the estate, so you'll build skills that go well beyond one location or one type of duty.
Depending on the shift, that might mean staffing a reception desk, patrolling event spaces and the public realm, or securing the loading bay and logistics operation. Deployment is decided by the operational needs of the day.
You'll be expected to take ownership of your duties, maintain high professional standards and use your initiative to identify and report potential risks before they become incidents.
If you're looking for a single, fixed post with no variation, this role won't be the right fit. If you enjoy variety, want to build a wider range of experience, and are happy to go where you're needed on the day, you'll get far more out of this role than a single-site position could offer.
What You'll Be Doing
Front of House & Reception
Access & Verification — controlling entry for authorised personnel, contractors, and pre-registered visitors; verifying credentials via access control and visitor management systems.
Professional Presence — maintaining a discreet yet authoritative presence aligned with high-profile tenant expectations.
Customer Service — delivering a welcoming, professional and helpful experience to visitors, occupiers and contractors while maintaining security standards.
Vigilance — watching for suspicious behaviour, tailgating, or unauthorised deliveries; reporting anomalies to the Control Room.
Conflict Management — confidently managing challenging situations through effective communication,…