Join the Team at C Hotel by Carmens
The C Hotel by Carmens is a stylish, modern boutique hotel known for thoughtful service and memorable guest experiences. As part of Carmens Group, you’ll join a supportive team with more than 40 years of hospitality experience in Hamilton and the surrounding areas. If you’re detail-oriented, enjoy helping people, and thrive in a fast-paced setting, we’d love to connect with you!
Position Details:
Job Type : part-time, permanent
Vacancy : This posting is for a current vacancy
Compensation : $20.00 an hour + gratuities
AI Disclosure : Your application will be reviewed by our hiring team
About the role:
The Maître D’ leads front-of-house service during events, helping the team provide attentive service and keep each event running smoothly. You’ll welcome guests, coordinate with the kitchen and management, and respond to changing needs throughout the event.
Responsibilities will include:
Acting as the on-site ambassador for the venue, confidently representing Carmen’s Group with professionalism and warmth
Lead and coordinate the front-of-house team during events from start to finish
Welcome guests, respond to requests, and address concerns professionally
Review menus to ensure knowledgeable service and communicate allergies, special meals, and guest preferences
Monitor service timing, food presentation, and event flow
Assist with food and beverage service and clearing as needed
Keep the team informed and focused when plans change
Work with the Banquet Manager and share feedback after events
Additional duties as assigned to support event execution
What we are looking for:
1-2 years of serving experience in banquets, catering, restaurants, or another busy service setting
Valid Smart Serve certification is required
Availability for evenings, weekends, event-based hours, and closing shifts is required
Reliable transportation for late-night shifts; a valid driver’s license and vehicle are preferred
Clear communication and leadership skills, along with the ability to guide and support a team
A welcoming approach and commitment to excellent guest service
The ability to stay calm and make sound decisions during event service
Dependability and a hands-on approach to work
Why Work for Carmens Group?
Flexible scheduling
Great Place to Work Certified (2022-2024, 2026)
Named Best Workplace in several award categories: Most Trusted Executive Teams
Best Places to Work in Hospitality & Retail
Best Places to Work in Canada
Best Workplaces for Women
Best Workplaces for Mental Wellness
Perks & Benefits Pay on Demand
Global Hotel Discounts
Staff discounts at our restaurants
Employee Scholarship Program
Wellness programs & staff events
Clear opportunities to grow into leadership roles
Employee recognition programs celebrating your achievements and milestones
Referral bonuses when you bring great talent to the team
Safe, inclusive and supportive workplace culture
Join a company that values your growth, wellbeing, and passion- where your career is supported every step of the way.
We’re Carmens Group, a Hamilton-based hospitality company focused on creating memorable experiences. Our family of venues includes Carmen’s Event Centre, The C Hotel, The Lakeview, Hamilton Convention Centre, fig&lemon Catering, The Arlington Hotel, and Good Earth Food & Wine. Together, we’re bringing people together across Southern Ontario through exceptional events, food, and hospitality.
If you’re passionate about hospitality and enjoy creating memorable guest experiences, we’d love to hear from you. Apply today and join our team!
Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your…