Aftermarket Country Division Manager
About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.
About the role
As the Aftermarket Country Division Manager, you will lead and drive the growth and profitability of Carrier's Aftermarket business in Saudi Arabia, with full responsibility for the division's Profit and Loss (P&L) performance. You will oversee the full aftermarket portfolio, including Service Modernization, Service Repair, Service Agreements, Parts, and Digital Service offerings, while leading the Sales and Operations teams to deliver sustainable business growth.
You will develop and execute the country aftermarket strategy in alignment with regional and global objectives, strengthen customer relationships, and drive operational excellence through effective dealer collaboration, optimized parts management, and digital transformation.
This is an exciting leadership opportunity to shape and accelerate Carrier's aftermarket business, strengthen its market position, and build high-performing teams. The position is based in Riyadh, Saudi Arabia.
What you'll be responsible for
Business Strategy & P&L Management: Take full ownership of the Aftermarket Division's P&L, including revenue, profitability, costs, margins, and cash flow. Develop and execute the country strategy to achieve sustainable and profitable growth across all service lines.
Service Portfolio & Commercial Growth: Lead the Service Modernization, Service Repair, Service Agreements, and Parts businesses, defining portfolio strategies, pricing models, and compelling customer value propositions.
Sales & Operations Excellence: Lead service sales and operational teams to achieve business targets, develop effective go-to-market strategies, and strengthen key customer relationships and service contract penetration.
Parts Strategy & Dealer Management: Develop and execute the Parts go-to-market strategy in collaboration with dealers. Drive effective inventory planning, improve parts availability and inventory turns, and enhance dealer performance.
Digitalization & Innovation: Lead digital service transformation and the development of new digital offerings. Accelerate the adoption of predictive maintenance, remote monitoring, and digital solutions to enhance customer experience and service delivery.
Customer & Market Development: Identify new business opportunities, strengthen strategic customer partnerships, and drive market share growth across the aftermarket portfolio.
People Leadership & Development: Build, lead, and develop high-performing Sales, Operations, Service, and Parts teams. Strengthen organizational capabilities, establish succession plans, and foster a performance-driven, collaborative, and customer-centric culture.
What we are looking for
Must-have requirements:
Bachelor's degree in Engineering, preferably Mechanical Engineering.
15+ years of relevant experience in Service, Aftermarket, or Industrial Operations.
Proven experience in full P&L management and leadership of service sales and operations.
Strong commercial and operational experience, including service portfolio management, profitability, and parts business management.
Demonstrated experience in developing and executing business strategies and driving profitable growth.
Experience managing…