Job Description:
Building trusted markets — powered by our people
At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.
We’re building meaningful ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level. We strive to provide employees a safe space to network, share ideas and create opportunities.
To support strong partnership and team connection, this role follows a four day in office work model.
Role Overview
The Sr. Analyst, Business Strategy & Operations will serve as the analytical and operational engine behind Cboe's global Market Data Administration organization - functioning as chief of staff and de facto business operator to senior global market data leadership. Reporting to the Head of Market Data Administration, this role owns the metrics, reporting frameworks, and operating cadence that the business runs on.
This is a builder's role. Market Data Administration sits at the intersection of contracts, entitlements, usage reporting, billing, and compliance across thousands of firms worldwide. The person in this seat will decide what gets measured, automate what shouldn't be manual, and turn a large volume of operational data into decisions leadership can act on.
We are looking for raw analytical horsepower paired with genuine business instinct. The ideal candidate is technical by training or by trade - an engineer, data analyst, or similar - fluent with databases, exceptional in Excel, and motivated to grow into a skilled business operator rather than remain a pure analyst.
Experience in financial markets is a plus, not a prerequisite; we will teach the market data business to someone who brings the horsepower and the appetite.
The individual will be a self-starter who is intelligent, eager, personable, highly organized, and comfortable operating with ambiguity in a fast-paced, complex, and intellectually rewarding environment.
Location: Selected candidate must be willing to work a hybrid schedule in our Chicago office. Approximately 10% travel.
Your Responsibilities Will Be
Strategy & Execution
Serve as a thought partner to senior global market data leadership on strategic priorities, translating direction into executable plans with clear owners, milestones, and measures of success
Drive the operating cadence of the organization (planning cycles, business reviews, and leadership meetings) and hold the organization accountable to its commitments
Own business case development for headcount, tooling, and technology investments; build the model, defend the assumptions, and carry the decision through to implementation
Prepare analysis, memos, and executive-ready materials for senior leadership and cross-divisional stakeholders
Analytics, Reporting & Automation
Design and build the KPI and metrics framework for Market Data Administration: define what matters, source the data, and make the reporting trustworthy
Query operational data directly across databases and reporting platforms to answer questions no existing report answers
Build and maintain dashboards and recurring reporting that replace manual effort; identify automation opportunities and drive them to implementation
Develop financial and operational models covering capacity, workforce, revenue at risk, and scenario analysis
Operational Planning & Organizational Design
Lead operational planning, workforce analysis, and capacity…