At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
About the Job
CHANEL is seeking a Senior Manager, Account Planning to join the Fragrance & Beauty (F&B) division in New York. Reporting to the Group Director, Owned Account Planning & Replenishment, this role will lead key components of sales and inventory strategy across CHANEL’s Owned and Leased business. The Senior Manager will develop business plans, sales budgets, forecasts, and performance analyses that support sustainable growth and commercial excellence.
This highly collaborative role partners closely with Digital, Market, Merchandising, Replenishment, and other cross-functional teams. The ideal candidate brings strong analytical capabilities, strategic judgment, and a talent for translating data into clear, actionable business narratives.
What impact you can create at CHANEL:
As a strategic, data-driven problem solver, you will help optimize the performance of CHANEL’s evolving Owned and Leased distribution network. You will bring structure and insight to complex business questions, manage multiple priorities with autonomy, and identify opportunities to drive sales, improve inventory productivity, and support long-term growth.
Key Responsibilities include:
Develop and execute monthly retail sales plans by brand as part of recurring U.S. forecast updates, incorporating divisional strategy, market dynamics, and insights from key cross-functional stakeholders
Drive the success of new door openings and franchise expansions, including the creation of opening orders for retail and non-retail products that support sales and inventory objectives.
Partner with Heads of Retail to gain insight and provide feedback to Merchandise Planning Teams on Owned inventory buys for upcoming newness campaigns utilizing historical data, divisional ambitions, current sales trends and overall market dynamics. Identify any areas of missed opportunity to build upon for future forecasts.
Develop and execute replenishment strategies for limited-edition SKUs across Owned and Leased accounts.
Collaborate with the Owned Replenishment team to ensure inventory strategies support financial targets, maximize product performance, and align with broader business priorities.
Serve as a key business partner to Market teams, adapting sales plans in response to product placement and merchandising initiatives, communicating launch orders, and providing end-of-month business analysis.
Lead weekly and monthly business-performance analyses across Owned and Leased accounts, including product, campaign, and brand performance; identify risks and opportunities and actively develop plans to mitigate or capitalize on them.
Lead allocation strategy for leased accounts, including launch allocations and door-level distribution plans.
Manage launch-item setup, communication, and compliance tracking with retail partners.
Order uploads and PO tracking to ensure appropriate fill rates and timely delivery
Support the Group Director, Owned Account Planning & Replenishment, in the execution of cross-functional and strategic initiatives.
You are energized by…
Working cross-functionally and cultivating impactful relationships with key stakeholders to drive the success in our Owned network
Demonstrating fearless curiosity by asking thoughtful questions and identifying opportunities for improvement.
Navigating ambiguity and complexity with flexibility, resilience, and a growth mindset.
Working autonomously while balancing multiple priorities in a fast-paced environment.
Building impactful cross-functional partnerships that advance the success of the Owned business.
Combining strategic thinking with strong executional…