For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.
Our residential housing programs serve clients with a variety of needs, including those who are formerly homeless and those struggling with mental illness.
POP Management is an in house property management company of Catholic Charities Brooklyn & Queens. POP Management is the largest provider of affordable housing in Brooklyn & Queens. POP Management provides affordable housing to low-income seniors and to those with documented history of homelessness, substance abuse, and chronic mental illness. POP Management oversees and manages 25 senior buildings with 2,400 units and 4 supportive residences with 300 units for formerly homeless adults/veterans consisting of 300 units. The objective of POP Management is to provide high quality housing that responds to the needs of low-income seniors and supportive populations.
STATEMENT OF THE JOB
The Recertification Specialist II works as an integral member of on-site support team to ensure safe affordable housing is provided and maintained for tenants who live in properties managed by POP Management, the housing office of Catholic Charities, Brooklyn & Queens. The Recertification Specialist II is responsible for the management of all aspects of rent collection and occupancy and, under the supervision of the Property Manager, provide task supervision to maintenance and on-site security. The Recertification Specialist II is responsible for 176 or more units of affordable housing and/or Apartments which are subject to delivery of services in an OPWDD funded program.
The Recertification Specialist II plays a significant role in ensuring compliance with all agency, funding source and regulatory agreements, aiding tenants with maintaining affordable housing through the certification and recertification of tenants on an annual basis as well as well as comply with and assist with resolution of concerns received from the syndicator. The Recertification Specialist II ensures that tenants with rent arrears or other lease violations are brought to the attention of the compliance staff and litigation commences per Agency procedures. As a member of the on-site team, the Recertification Specialist II works closely with social service staff for community building and overall human service delivery.
The Recertification Specialist II ensures that the Agency Mission and Best Practices are upheld and modeled for other staff, while promoted to tenants and the broader community in which our buildings work. The Recertification Specialist II reports directly to the
Property Manager for day to day operations and to the Associate Director for Compliance related to all file and compliance tasks.
Develop schedule for timely implementation of all aspects of the occupancy cycle, inclusive of unit inspections, apartment availability, interviewing applicants, required verifications/documentation and tenant selection.
Collect/post rents, ensures that all necessary reporting is submitted in a timely manner per Agency procedures.
Enforce occupancy policy and Procedures in accordance with regulatory agreements. Implement initial, annual and interim lease process for all units; coordinate with Agency compliance team to ensure all subsidy information for tenants is appropriately communicated for tenant and Agency.
Initiate communication to compliance team for tenants out of compliance with rent or house rules. File all paperwork in order to support tracking of all tenant housing court actions.
Maintain an accurate and orderly record keeping system of office records and tenant files in accordance with Agency and regulatory agreements, maintaining confidentiality as required.
Ensure all program equipment including photocopier, fax machine, computers, &…