- Pay
- $63–75k
- Where
- Columbia, SC · Greenville, SC · Charleston, SC
- Level
- Mid
Salary range is:
$62,623.97 - $75,000.00 This position is bonus and/or commission eligible.
CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com .
The Role
The primary objective of a Client Solutions Advisor is to help our customers achieve their business goals. The CSA will do this by providing regular servicing and communication to assigned repair facilities and dealers, providing updates on industry items, events and CCC developments. The CSA will provide training and support for product updates, generate opportunities for new and existing customers for new and add-on products to drive revenue growth in assigned territory. The CSA will drive repair facility and dealer adoption of CCC’s electronic parts procurement solution to assigned customers within territory. The CSA will have ownership to drive adoption of all solutions within their customer base. The CSA will help to obtain contract renewals from current customers and assist in the A/R process.
This is a true Field Employee role. Daily territory travel and in-person engagement with customers is required. Up to 75% overnight travel should be expected.
Territory - Primarily South Carolina, with limited coverage areas in North Carolina and Georgia.
Key Responsibilities:
As a Client Solutions Advisor, you’ll serve as a trusted partner to our customers. Your mission? Help them achieve their business goals by making the most of our solutions. You will do this through:
Proactive client engagement : Provide regular onsite and remote support to assigned body shops and dealers.
Training and onboarding : Deliver product education and drive adoption of new tools and updates.
Territory growth : Identify new opportunities and support add-on product sales to boost revenue.
Field expertise : Guide customers through best practices for using CCC’s electronic parts procurement solution.
Data driven coaching : Use performance reporting to support customer success stories and improvements.
Collaboration : Work cross functionally with sales and implementation teams to maximize value in your territory.
Requirements:
College Degree Preferred
1 – 2 years in a repair facility, dealership or similar environment (collision estimating experience is a major plus)
Previous experience in territory management and B2B account management preferred
Strong presentation, problem-solving, and communication skills
Comfort with technology, MS Office, and CRM tools
Willingness to travel extensively (75% overnight or more)
Must reside in Greenville, Columbia, or Charleston SC.
Key Competencies
Deep Knowledge of collision repair and dealership operations
Strong work ethic and energy
Strategic thinker who acts with integrity and customer focus
Confident decision maker and relationship builder
Team oriented and adaptable in a fast-changing environment
Interview Policy & Privacy Notice:
A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE .
About CCC's Commitment to Employees:
CCC Intelligent Solutions understands that our employees play an…