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Job Title
Communications Officer
Location
Stuart
Facility
Martin Hospital South
Department
CRP Command Center-Cleveland Clinic Martin Health
Job Code
001120
Shift
Day/Evening/Night/Weekend
Schedule
4:30am-5:00pm
Job Summary
Job Details
Join Cleveland Clinic’s Martin South Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This 100-bed hospital provides top-quality patient care to the communities in and around Martin County. Here, you will work alongside passionate physicians, nurses, and other caregivers in a family-oriented, supportive environment .
Our goal of delivering exceptional services and care goes far beyond the clinical setting. We also have a responsibility to keep our patients, visitors, caregivers and staff safe and secure. As a Communications Officer, you will process incoming and outgoing communications in the Police and Security Command Center as well as monitor cameras, alarms and other surveillance equipment to provide vital information to dispatched responders. This role will allow you to learn with a close-knit group of caregivers and even have the opportunity to move into other roles within the department or beyond.
A caregiver in this position works weekend day s from 4:30 A M – 5:00 P M . Week day shifts for coverage will be required , as needed , as well as availability to work other shifts.
A caregiver who excels in this role will:
Receive records, assess urgency and respond to all security/police phone calls and emergency calls.
Monitor and respond to all incoming alarm signals across multiple platforms.
Receive and transmit all security/police multi-based radio, air transport and satellite communications.
Process requests for classified data of employees, patients and public .
Process code and medical emergency activations received from clinical staff and overhead page information.
Monitor, analyze and react to real-time alerts via social media and employee travel platforms.
Draft and disseminate electronic notifications to internal stakeholders.
Disseminate mass notification alerts to necessary employees during crisis situations.
Performs clerical functions in the Security Operations Center.
Minimum qualifications for the ideal future caregiver include:
High School Diploma or GED
Two years of experience in a high-volume communications center, PBX operator or a public or private law enforcement/security agency
OR an Associate’s D egree , Public Safety Dispatching certificate or equivalent formal training in Criminal Justice, Computer Science or other related field and one year of experience
OR a Bachelor’s degree in a related field
Preferred qualifications for the ideal future caregiver include:
Prior dispatch experience in 911 or similar environment
Physical Requirements:
Work requires extensive sitting and dexterity to perform work on a PC.
Requires the ability to walk to other parts of the police facility and the greater Cleveland Clinic campus.
Normal or corrected vision and frequent twisting and turning to perform functions. Should be able to lift 40lbs to move, lift and shelve various supplies and equipment.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All…