Who we are…
Cell Signaling Technology (CST) is a different kind of life sciences company, one founded, owned, and run by active research scientists, with the highest standards of product and service quality, technological innovation, and scientific rigor for over 20 years. We consistently provide fellow scientists around the globe with best-in-class products and services to fuel their quests for discovery.
Helping researchers find new solutions is our main mission every day, but it's not our only mission. We're also dedicated to helping identify solutions to other problems facing our world. We believe that all businesses must be responsible and work in partnership with local communities, while seeking to minimize their environmental impact. That's why we joined 1% for the Planet as its first life science member, and have committed to achieving net-zero emissions by 2029.
The role...
The Senior Manager - Web, CMS, E-commerce is the senior product owner for CST's core content and commerce platforms: Contentstack (headless CMS) and commercetools (composable commerce). This role sets the strategic vision and direction for both platforms and is fully accountable for their roadmaps and business outcomes, shaping how CST creates, manages, and delivers scientific content and product information, and how customers discover and buy products online across CST's global web properties.
The ideal candidate is a seasoned product leader from a catalog-oriented business (large, attribute-rich product catalogs with frequent new product introductions) who can turn business strategy into a clear, prioritized platform roadmap and partner effectively with IT, Research, and Commercial stakeholders. Experience in life sciences or another scientific industry is a plus.
This role owns Contentstack and commercetools within CST's headless, API-first web architecture and partners with the teams that own connected enterprise systems on integration. The role manages one direct report who owns SEO/GEO/AIO, paid search (PPC), and web analytics; this role is accountable for the results of those programs and integrates them into the overall web strategy. This position reports to the Senior Director of Web and is located onsite at our Danvers, MA headquarters.
You'll have the opportunity to...
Platform Strategy & Roadmap (20%)
Own the strategic vision, multi-year roadmap, and business case for CST's CMS (Contentstack) and e-commerce platform (commercetools), aligned to Marketing, Commercial, and company objectives.
Build and present business cases for major initiatives, including projected ROI, required resources, and defined success metrics. Be the internal expert on CST's digital customers, competitive landscape, and market trends; synthesize research into insights that inform platform strategy.
Define how content, product, and commerce capabilities work together across CST's global web properties (including .com, .cn, and .jp), balancing global consistency with regional requirements.
Guide the evolution of the Contentstack and commercetools architecture in partnership with Engineering and IT.
Partner with the teams that own connected enterprise systems (e.g., site search, digital asset management, ERP) to define web integration requirements and keep integrations reliable.
Contribute platform expertise to system-of-record decisions for commerce data such as pricing, availability, and product content, and implement those decisions on the CMS and e-commerce platforms.
Evaluate emerging capabilities (e.g., AI-driven product discovery, guided selling, personalization) and recommend where and when to invest.
Manage platform vendor and implementation partner relationships, including licensing, renewals, SOWs, and roadmap alignment.
CMS Product Ownership - Contentstack (20%)
Own the Contentstack platform strategy, content models, and authoring experience to enable fast, consistent, and compliant publishing.
Partner with content, design, and engineering teams to…