Job Summary:
SUMMARY
The Summer Sales Intern supports the ready-mix concrete sales team through customer follow-up, lead development, sales training resources, and targeted account outreach. The intern will respond to and help route online inquiries, assist in developing a SharePoint-based sales training site, and contact assigned house accounts to identify additional business opportunities, including concrete fibers, curing compounds, sealers, and related value-added products. This temporary role provides practical exposure to ready-mix concrete sales, customer service, construction markets, and internal sales processes.
ESSENTIAL DUTIES & RESPONSIBILITIES
The following duties and responsibilities are representative of the role. Other duties may be assigned.
• Review incoming online sales inquiries, gather initial project and customer information, enter or update information in assigned systems, and route opportunities to the appropriate salesperson or location.
• Follow up on assigned inquiries and open opportunities to confirm customer needs, project timing, location, estimated quantities, and next steps.
• Contact assigned house accounts to strengthen customer relationships and identify upcoming projects, unmet needs, and additional sales opportunities.
• Ask relevant discovery questions and promote appropriate value-added products, including synthetic or steel fibers, curing compounds, concrete sealers, and other available products or services.
• Coordinate qualified leads and customer requests with sales representatives, customer service, dispatch, quality control, and operations personnel.
• Assist in developing and organizing a SharePoint site for sales training materials, including product information, sales processes, job aids, videos, templates, and other approved resources.
• Help maintain accurate, current, and consistently labeled training content; identify outdated, missing, or duplicate materials for review by the content owner.
• Assist with basic market and account research, customer lists, call campaigns, sales reports, and special projects requested by sales leadership.
• Participate in sales meetings, product training, plant or jobsite visits, and customer calls when appropriate.
• Maintain accurate notes and activity records and provide regular updates on inquiries, outreach activity, opportunities identified, and follow-up needs.
• Represent the company professionally and follow all safety, confidentiality, information-security, and customer-service expectations.
QUALIFICATIONS AND REQUIREMENTS
• Currently pursuing, or recently completed, a degree or certificate in sales, marketing, business, construction management, communications, or a related field.
• Interest in sales, customer service, construction materials, or the ready-mix concrete industry.
• Professional verbal and written communication skills, with confidence making outbound customer calls.
• Ability to ask effective questions, listen for customer needs, and follow through on commitments.
• Organized, dependable, self-motivated, and able to manage multiple assignments and deadlines.
• Ability to work independently while collaborating effectively with sales and operational teams.
• Familiarity with Microsoft 365 applications, including Outlook, Teams, Word, Excel, PowerPoint, and SharePoint, or the ability to learn them quickly.
• Ability to learn basic concrete products, terminology, sales processes, and construction-market applications.
• Valid driver’s license and acceptable driving record if travel to company locations, jobsites, or customer offices is required.
Education and/or Experience
• High school diploma or general education degree (GED) required.
• Enrollment in or recent completion of post-secondary education preferred.
• Prior customer service, sales, construction, or internship experience is helpful but not required.
Language Skills
• Ability to read, write, and speak English clearly and professionally.
• Ability to prepare…