- Pay
- $66–82k
- Where
- Queens, NY, United States
- Level
- Mid
THE ORGANIZATION
The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:
Operating Programs that pilot new ideas and address local challenges;
Conducting original research to evaluate what works—and what doesn’t; and
Providing expert assistance and policy guidance to reformers across the country and beyond.
Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.
Learn more about our work at www.innovatingjustice.org .
THE OPPORTUNITY
The Queens Community Justice Center (Justice Center), an operating project of the Center, works to create a safer, more equitable Queens through community-driven safety initiatives, alternative justice strategies, violence prevention, economic development, community healing, and youth opportunity.
The Justice Center is seeking a Program Manager of Court Operations to oversee its early diversion and alternative to incarceration (ATI) programs. Project Reset, New York City's pre-arraignment diversion program operates in collaboration with the District Attorney’s Offices and the Mayor’s Office of Criminal Justice. Project Reset seeks to create a proportionate response to low-level crime by avoiding the use of incarceration and the potential harms associated with the traditional criminal justice process. Project Reset participants can complete programming in advance of their court date in lieu of prosecution. The Justice Center’s ATI program takes a holistic approach to prevent negative consequences that often accompany contact with the legal system. The Justice Center provides community-based alternative to incarceration options, such as social services to address underlying issues, to participants charged with low-level offenses mandated by the court. By providing alternatives to fines and jail time, the Justice Center seeks to reduce incarceration and help participants avoid criminal convictions and future justice system involvement.
Reporting to the Project Director, the Program Manager, Court Operations will be responsible for developing protocols and practices that are consistent with the ATI and Reset programs across the Center, including program implementation and project management; supporting the hiring and training of a diverse staff; and communicating and collaborating with a broad range of criminal justice, city government, and treatment community stakeholders. The Program Manager will troubleshoot operational and programmatic issues as well as facilitate collaboration with ATI and Reset programs across the Center. The Program Manager plays a key role in creating and overseeing quality assurance systems and internal audits to ensure that the program is consistently adhering to the program model, fulfilling its mandate, and providing accurate court reports and quality service to participants.
Responsibilities include but are not limited to: Supervise the day-to-day operations of the Justice Center’s portfolio of alternative to incarceration and early diversion programs;
Provide ongoing supervision and professional development support to a multidisciplinary staff consisting of a program coordinator, case managers, resource coordinator, and social worker;
Provide on-call crisis management, when necessary;
Engage in program design, development and implementation of new training modules, curricula and activities;
Design and implement community projects and events in collaboration with department managers;
Coordinate with various internal departments to support program operation and troubleshoot challenges;
Lead…