JOB TITLE: Deputy Chief of Staff
DEPARTMENT: Executive Office
REPORTS TO: Chief of Staff
FLSA: Exempt
SALARY BAND: $80,769 - $115,000
About the Center
Founded in 2008, the Center for New York City Neighborhoods, Inc. (the “Center”) is a not-for-profit that promotes and protects affordable homeownership so that all New Yorkers can build strong, thriving communities. With more than 18 years of experience, the Center's work spans direct services, network coordination, and systems-level intervention. It coordinates a citywide network of housing counseling and legal services providers, operates a statewide Homeowner Hub call center, and co-administers approximately $40 million annually in state funding that supports homeowner services statewide. The Center’s mission-driven CDFI, Sustainable Neighborhoods, lends approximately $7 million annually and holds approximately $100 million in net assets as of December 2025. The Center’s work is grounded in collaboration with community-based partners, public agencies, philanthropy, and national leaders in heirs’ property and housing preservation. Through these partnerships, the Center continues to develop scalable, practical solutions that preserve homeownership, stabilize communities, and expand access to economic opportunity.
Position Summary
The Center for NYC Neighborhoods seeks a Deputy Chief of Staff to join the Executive Office and serve as a key partner to the Chief of Staff, working across the Executive and Leadership Teams and program areas to advance program implementation aligned with the Center’s strategic plan. The Deputy Chief of Staff will lead key cross-functional initiatives, enhance coordination and effectiveness across programs, and support the successful execution of organizational priorities, with a focus on delivering meaningful results for homeowners. The ideal candidate can toggle between complex strategy and big-picture thinking and acute attention to detail. They will also be highly skilled at collaborating cross-functionally.
This is a full-time, exempt position. We follow a hybrid office model, which requires staff to work on-site at least two days per week to foster collaboration, connection, and impact. Candidates must be able to meet these in-office requirements.
Responsibilities include but are not limited to:
Program Impact & Performance
Partner with the Chief of Staff in strengthening alignment between the Executive and Leadership Teams to advance program implementation aligned with the Center’s strategic plan.
Support the Director of Impact and Evaluation in updating and tracking program outcome and impact data, establishing consistent processes and communication across teams, and coordinating program impact reporting for the Board and funders.
Program Implementation & Optimization Take full responsibility for identifying, generating, and carrying out opportunities for continuous optimizing and streamlining of strategy and processes across the organization.
Partner with the Homeowner Hub on opportunities for staff to engage directly with homeowners and communities, building a stronger understanding of on-the-ground experiences and ensuring those insights inform organizational priorities and decision-making.
Partner with the Chief of Staff to develop and implement organization-wide opportunities for staff to deepen their understanding of programs, share lessons learned, and apply insights to inform future program planning and implementation. This includes overseeing the planning, coordination, and execution of staff meetings, lunch and learns, internal briefings, working groups, new hire introductions, and other initiatives that foster cross-team collaboration and continuous learning.
Key Projects and Initiatives Lead the mobilization of new programs, developing launch plans, convening cross-functional teams, and driving execution through launch and transition to program leads.
Develop, in coordination with People and Culture, professional development…