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The Director of Capital Caring Kids serves as the key ambassador for the pediatric hospice program across all Capital Caring Health service areas. This position will be responsible for building relationships with targeted hospitals and outpatient clinics with large pediatric patient populations across the service area. Provides leadership and operational support for the pediatric clinical team, ensuring excellence in patient care; participates in organizational and facility based service planning and quality improvement activities; supervises pediatric staff, volunteers and interns, and maintains a highly visible presence to patients, families and staff; This individual leads the day-to-day coordination of referrals and ensures timely admissions; and assists with facilitating interdisciplinary team meetings. This position is responsible for facilitating ongoing complex care coordination for all pediatric patients in accordance with concurrent care guidelines and providing administrative, clinical, operational, and logistical support for pediatric-directed programs and services as appropriate at direction of the Vice President, Pediatric Services and in partnership with Vice President, Capital Caring Health. This position is responsible for providing direct supervision, mentorship, and guidance to pediatric staff and offers support with other programmatic activities, including formation and maintenance of beneficial community partnerships, involvement with grant management and related reporting, and other duties as assigned.
Quality Provision of Services:
Creates a systemic plan of business development outreach and education across the service area to create a broadened awareness of the Pediatric program. Conducts meetings with families of prospective pediatric patients to discuss services, philosophy of care, and home care needs. Facilitates signing of consent, start of care, and ongoing coordination with Financial Case Managers, as appropriate. Provides families with an empathetic and therapeutic approach to pediatric hospice services. Facilitates complex care coordination of all pediatric referral documents, orders, and certifications, and maintain ongoing communication and collaboration with referring/outpatient providers and receiving Capital Caring Health neighborhoods. Ensures that the care coordination continues with all providers and vendors surrounding the child in the concurrent care model for pediatrics. Provides primary administrative and logistical support for bi-weekly Virtual Pediatric Consultative Rounds (VPCR), inclusive of orienting and educating RNCM’s and other CCH team members on program platform, care coordination, quality outcome tools, and program expectations. Formally coordinates VPCR with outside partners, such as Children’s National Medical Center, INOVA Fairfax, Georgetown and John’s Hopkins. Provides administrative/logistical support and oversight for other pediatric-directed programs and supportive services as appropriate. In consultation with Vice President, Pediatric Services, Pediatric Clinical Supervisor, Pediatric HMD, and other appropriate clinicians, researches and assists in the development of best practice standards and protocols for pediatric care, in compliance with CHAP, federal, state and local requirements. Assists with development of quality-of-care standards and metrics to ensure standards are met. Participates in quality improvement activities. Identifies quality measures and proposes performance improvement initiatives that will have meaningful impact on patient care. Serves on committees or teams as…