Department: Fire Department
Salary: $29.71 - $42.70 Commensurate with Experience
Welcome to the City of Charlotte
Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.
Our guiding principles include:
Attracting and retaining a skilled and diverse workforce
Valuing teamwork, openness, accountability, productivity, and employee development
Providing all customers with courteous, responsive, accessible, and seamless quality services
Taking initiative to identify, analyze, and solve problems
Collaborating with stakeholders to make informed decisions
SUMMARY
The Charlotte Fire Dept Human Resource Division Senior Human Resources Specialist serves in a cross-functional position to provide support and ownership of the CFD payroll, benefits, FMLA/PPL, retirement processes. The primary responsibility of the Sr. HR Specialist is to ensure that the City of Charlotte and CFD attracts, hires, and retains the best employees. The primary focus for this position is to perform and assist with payroll processing and assist HR staff with annual promotional processes within the CFD, while working collaboratively with the CFD HR Manager and HR staff on strategies and analysis to support and achieve departmental recruitment, promotional processes, and performance goals. This position requires a strong customer service orientation with a proactive mindset, attention to detail and optimal time management skills that allow strong performance in a fast-paced environment.
MAJOR DUTIES AND RESPONSIBILITIES
Perform weekly Payroll duties.
Assist in presenting and advising employees about the City’s Insurance and Benefits to include coverage eligibility, and the enrollment process. Receive, review and process enrollment and change forms for CFD retirees.
Assist in coordinating the CFD Voluntary Pledge Fund, to include orientation, enrollment, payment and correspondence with the Board and Fund membership.
Prepare financial reports and statements with monitoring bank accounts frequently.
Assist in audits as necessary for the Voluntary Pledge Fund.
Work directly with family members and/or appropriate jurisdictions as liaison with benefit sources for employee.
Assist in handling and processing insurance payments to active and retired deceased members of the CFD thru the NC State Firefighters’ Association, Charlotte Fire Dept Relief/Benefit Fund, the Charlotte Fire Department Voluntary Pledge and City of Charlotte Life Insurance.
Process employee resignations, terminations, transfers, demotions, leave of absence, sick leave and beneficiary changes.
Meet with CFD employees to process necessary changes in benefits coverage.
Assist in processing Retirements for CFD employees.
Produce employee time reports (i.e. sick, vacation, etc.) when requested by supervisors.
Assist with Workday issues within the CFD.
Assist with CFD FMLA
Assist with employee new hire orientation.
Assist with the transfer process including process transfer and ensure pay is adequate for specialty stations.
Assist with Annual Benefit Enrollment and Qualifying Life events for CFD.
Perform tasks related to new hires, transfers, light duty assignments, and/or temporary assignments.
Demonstrate knowledge of employee benefits and company policies to share with candidates.
As needed, assists to manage full cycle recruitment process.
Assist with annual promotional process and onboarding of new recruits.
Assist with records requests, employment verifications, performance reviews, orientation and on-boarding new hires.
Perform related duties and responsibilities as assigned.
REQUIRED QUALIFICATIONS
Education & Experience:
Minimum Qualifications
High School Graduate or Equivalent and…