- Where
- New Berlin, WI, United States
- Level
- Mid
Business Assistant (Full-Time)
New Berlin Gentle Dentistry, a Cherry Tree Dental Office | New Berlin, WI
New Berlin Gentle Dentistry is looking for a friendly, organized, and patient‑focused Business Assistant to join our front office team! We’re a supportive, welcoming practice that prides itself on delivering exceptional care and creating a positive experience for every patient who walks through our doors. If you enjoy helping people and thrive in a collaborative environment, this could be the perfect fit.
Why You’ll Love Working Here: Competitive compensation
Health Insurance - significant employer contributions towards monthly premiums
Dental Insurance (employer-paid)
Vision Insurance
Basic life & long-term disability insurance (employer-paid)
401(k) employer contribution
Up to 3 weeks of PTO in your first year
Paid holidays
Annual reimbursement allowance to support employees in their professional development and role-related expenses.
Employee referral bonus program
A supportive, team-oriented environment
What You’ll Do:
As a Business Team Member, you will play a vital role in the daily operations of the clinic by providing outstanding communication and customer service to our patients. You’ll support smooth daily operations and ensure each patient receives top‑notch service.
Your responsibilities will include: Greeting and assisting patients in person and over the phone
Scheduling, confirming, and managing appointments
Verifying insurance benefits and coverage
Posting accurate patient and insurance payments
Ability to coordinate and present treatment plans to patients
Maintaining accurate, confidential patient records
What We’re Looking For: High school diploma or equivalent
Dental or medical office experience is required
Strong multitasking and leadership abilities
Positive, professional communication skills
Excellent customer service and attention to detail
A team‑oriented mindset
Patient Care Hours: Monday: 9:00am-5:00pm
Tuesday: 9:00am-5:00pm
Wednesday: 9:00am-5:00pm
Thursday: 9:00am-5:00pm
Why New Berlin?
Located just west of Milwaukee, New Berlin offers a great mix of suburban comfort and convenient access to city amenities. Known for its excellent schools, parks, and community events, New Berlin is a wonderful place to live and work.