General Manager | Bell Harbor International Conference Center & Seattle World Trade Center
Columbia Hospitality is seeking a General Manager to lead Bell Harbor International Conference Center and World Trade Center Seattle, driving exceptional financial performance, operational excellence, and guest and team-member engagement. You’ll partner closely with our founder, ownership, and corporate leadership while navigating high-level stakeholder relationships, engaging VIP clients and government and community partners, and creating raving fans.
This is a high-profile position within Columbia Hospitality with exposure to many different and important stakeholders. A hands-on leadership style will continue to drive both Bell Harbor Conference Center and World Trade Center Seattle forward in our marketplace.
Let’s start off with the most important part-what’s in it for you:
The Perks
*Eligibility of perks is dependent upon job status
Salary Range: $165,000 to $185,000 DOE
Cellphone Allowance
Incentive Eligible
Get Paid Daily (Make any day payday)
Paid Time off & Holiday Pay (Because Balance Matters)
Benefits - Medical, Dental, Vision, Disability, 401K
HSA/FSA Plans -with employer contribution
Values Based Culture (#OMGLIFE)
Culture Add (Creating Space for Fresh Perspectives)
Referral Bonus (Get Paid to Recruit)
Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
Employee Assistance Program
“Columbia Cares” Volunteer Opportunities
Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
Online Learning Platform to Help You Grow!
Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
Our Commitment to you:
“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
What Success Looks Like:
Your Impact
Provides overall direction, coordination, and leadership for Bell Harbor International Conference Center and World Trade Center Seattle, aligning all departments with company values, service standards, and business objectives.
Builds and maintains trusted relationships with Columbia Hospitality’s senior leadership and ownership representatives through proactive communication, sound judgment, and consistent follow-through.
Provides strategic leadership for group sales outreach, key account relationships, negotiations, and business development to strengthen revenue and long-term client partnerships.
Serves as a primary executive contact for VIP clients and high-profile events, ensuring personalized service, seamless coordination, and exceptional execution.
Represents both properties with discretion, credibility, and diplomacy in relationships with government officials, community organizations, industry associations, and public relations partners.
Navigates sensitive stakeholder concerns, government relations matters, and reputational issues, partnering with senior leadership and appropriate internal resources as needed.
Maintains a visible, hands-on leadership presence, leading and holding department leaders accountable for operational readiness, service quality, and timely resolution of concerns.
Promotes a “YES”-centric culture that empowers team members to…