The Family Resource Specialist (FRS) role is responsible for building and maintaining an ongoing supportive relationship with families enrolled in home visiting services. The Family Resource Specialist provides support and resource services to families in accordance with their specific needs and assists with enrollment and recruitment activities.
DUTIES
SUMMARY
The Family Resource Specialist (FRS) role is responsible for building and maintaining an ongoing supportive relationship with families enrolled in home visiting services. The Family Resource Specialist provides support and resource services to families in accordance with their specific needs and assists with enrollment and recruitment activities.
ESSENTIAL DUTIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Participates in ongoing recruitment efforts through community outreach via presentations and resource fairs, and conducts appropriate follow-up on recruitment activities.
Supports the enrollment process by completing the intake visit with Home Visitor to support families with resources or referrals that are identified during the first home visit.
Supports with the planning and implementation of socializations groups.
Supports program implementation by completing administrative tasks including material orders printing documents, and organizing program resources.
Assist with caseload management when a Home Visitor is on extended leave of absence ensuring families receive consistent support and program services continue without interruption.
Works primarily in the office, with travel to community locations, family homes, and CII sites based on program and family needs.
Maintains confidentiality and handles highly sensitive information.
Provides data for program reports as required.
Develops, maintains and uses a working knowledge of the ethnic and cultural differences, practices and values of the client families in order to better understand their needs and provide appropriate services.
ADDITIONAL DUTIES
Other duties and special projects as assigned.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
EDUCATION & EXPERIENCE
1 year of experience in programs offering child and family assessment services, home visiting services, early intervention services, direct experience in working with children ages 0 to 5, parent education services, family support and referral services, or similar required.
Associate degree in early childhood education, social work, psychology, child development or related field required.
Bachelor's degree in child development, early childhood education, psychology, social work or similar discipline from a four-year university preferred.
OTHER QUALIFICATIONS
Possesses a valid driver's license and state-required auto insurance.
Reliable transportation to and from worksites.
Required to travel extensively to sites and community locations (> 50% of the time).
Spanish / English bilingual preferred.
Some weekend and afternoon/evening work may be required.
Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use of disclosure of patient Protected Health Information (PHI) to authorized individuals and entities.
Participates in and conducts and sustains performance quality improvement activities according to designated role and responsibilities.
Sensitivity to service population’s cultural and socioeconomic characteristics.
Excellent verbal and written communication skills.
Punctual and dependable attendance.
Understands CII’s basic philosophy and participates fully in carrying out its mission.
CERTIFICATES, LICENSES, REGISTRATIONS
None required
COMPUTER SKILLS
Must have basic knowledge of computer programs in a Windows environment, including Word, Excel, PowerPoint, and…