Job Summary : The Risk and Insurance Manager coordinates Chinatown CDC’s day-to-day insurance and risk-management activities. Working with the Senior Director of Asset Management, insurance broker, carriers, and departments across the organization, the position supports insurance renewals, claims, risk assessments, loss prevention, and follow-up on corrective actions. The position serves as a practical internal resource on insurance requirements and routine risk questions, prepares analysis and recommendations for leadership, and helps maintain consistent organization-wide risk-management practices. Department leaders remain responsible for daily operations and for implementing corrective actions within their areas .
The Risk and Insurance Manager provides management, reporting, and analysis on insurance and risk related activities for the Senior Director of Asset Management to support executive leadership and organization-wide risk-related strategy decisions.
Status: Full-time, Exempt, Regular
Location: Chinatown Neighborhood, San Francisco
Hours: Monday through Friday; general business hours some nights and weekend
Salary: $107,000 - $112,000 annually; Comprehensive benefits
What You Will Do:
Essential Functions:
Manage the organization’s commercial insurance program, including the annual renewal process, exposure information, and routine broker and carrier communication.
Manage insurance-related administration and tracking of claims and incidents in collaboration with the departments involved.
Manage organization-wide risk assessments, maintain the enterprise risk register, and track agreed-upon mitigation activities.
Review insurance requirements and advise on routine risks related to property operations, construction, vendors, workplace safety, programs, technology, and organizational activities.
Provide regular risk, insurance, claims, and loss-trend reports for the Senior Director and other leaders.
Job Responsibilities :
Insurance Program and Renewals Support an initial organization-wide assessment of risks associated with Chinatown CDC's properties, developments, rehabilitation projects, operations, programs, workforce, technology, vehicles, and administrative functions.
Manage cross-functional risk reviews and help leadership prioritize risks based on severity, likelihood, operational impact, mission impact, and cost.
Manage the annual renewal calendar, applications, exposure schedules, property values, loss information, and supporting documentation; work with the broker and internal departments to gather accurate underwriting information.
Review insurance proposals, policy summaries, endorsements, exclusions, limits, deductibles, and coverage changes and prepare comparisons for the Senior Director of Asset Management.
Responsible for organized insurance policies, schedules, binders, invoices, and related records; respond to routine insurance questions and coordinate more complex coverage questions with the broker, carrier, legal counsel, or Senior Director.
Assist with evaluating insurance needs for acquisitions, developments, rehabilitation projects, capital improvements, new programs, and operational changes.
Responsible for tracking premiums, deductibles, retained losses, claim costs, and other components of the organization’s total cost of risk.
Responsible for certificate-of-insurance program and review requests for exceptions
Claims and Incident Management Manage timely notice of property, liability, automobile, cyber, workers’ compensation, construction, and other potentially covered claims to the broker and carrier; gather and organize claim documentation and maintain centralized records.
Responsible for claim status, reserves, deductibles, recoveries, open items, and deadlines; follow up with adjusters, brokers, and internal departments.
Report and analysis of claim frequency, severity, status, cost, and emerging trends; participate in post-incident reviews and help document corrective-action…