We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you'll be doing
Treasury Management is focused on delivering solutions that help our clients manage cash flow, optimize liquidity, make and collect payments, and navigate their day-to-day business with confidence.
As the Managing Director, Head of Product Management and Digital Solutions, you'll define and lead the multi-year strategy and roadmap for the full Treasury Management portfolio and commercial digital experience. You'll set portfolio priorities and recommend investments that balance growth, client experience, risk, resiliency, regulatory requirements, and technology modernization. You'll lead the product lifecycle from market assessment and business case development through design, launch, adoption, optimization, and retirement, while partnering closely with Technology, Operations, Sales, Marketing, Finance, Onboarding, Client Service, and external providers. You'll also build and lead a high-performing team, establish strong governance and performance measures, and represent Product Management and Digital Solutions in leadership forums to drive client and business outcomes across the enterprise.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you'll be on-site full-time.
Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How you'll succeed
Set the enterprise strategy - Lead the multi-year strategy and roadmap for the Treasury Management portfolio and commercial digital experience, aligning investments and priorities to business growth, client needs, regulatory expectations, resiliency, and modernization goals.
Lead portfolio decisions - Determine which capabilities should be built, bought, partnered for, enhanced, consolidated, or retired based on strategic fit, client impact, speed to market, economics, and long-term value.
Drive product management excellence - Establish consistent standards for product ownership, business cases, roadmaps, pricing, launch readiness, performance scorecards, post-launch reviews, and decommissioning practices across the portfolio.
Advance digital client experiences - Translate client journeys and business priorities into integrated roadmaps across online and mobile banking, application programming interfaces, enterprise resource planning and treasury workstation connectivity, file transmission, analytics, and self-service capabilities.
Deliver commercial and financial outcomes - Partner with Sales, Marketing, Finance, Onboarding, Client Service, and Operations to commercialize solutions, improve adoption and retention, and manage performance across revenue, deposits, profitability, pricing, cost, and return on investment.
Lead execution and talent development - Build a high-performing Product Management and Digital Solutions organization, define clear decision rights and ways of working, and coach leaders who are accountable for client outcomes, economics, risk management, roadmap delivery, and performance.
Who you are
You're an experienced product and digital leader. You bring 15+ years of experience in product management, digital solutions, treasury management, payments, commercial banking, or related financial services environments. You have led complex portfolios with accountability for strategy, commercialization, and delivery.
You're a strategic thinker. You can connect market trends, client needs, financial outcomes, and enterprise priorities to shape clear product and digital roadmaps. You make thoughtful…