We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
Product Analyst Co-op
At CIBC, our Personal and Business Banking team is focused on making everyday banking simpler, smarter, and more seamless for our clients. As a Product Analyst Co-op, you'll support product management work as part of a squad in the Payments and Open Banking Crew by helping us better understand the client experience and identify opportunities to improve it. You'll map client and customer journeys step by step to uncover pain points, support the delivery of small projects and initiatives, and help document action plans that move work forward. You'll work closely with partners across the business to gather information, coordinate next steps, and support ongoing project activity. In this role, you'll gain hands-on experience contributing to meaningful work that informs future product enhancements and supports the team's broader priorities.
At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.
How you'll succeed
Client journey mapping - Support the team by documenting end-to-end client experiences across payments products to identify friction points, gaps, and opportunities for improvement.
Project coordination - Contribute to small projects and initiatives by tracking actions, organizing information, and helping move deliverables forward.
Stakeholder collaboration - Work with business partners and team members to gather input, document discussions, and support meetings and follow-ups.
Product support - Assist with product management activities by preparing materials, organizing updates, and contributing to work that informs future initiatives.
Documentation and analysis - Create clear, organized documentation, action plans, and working materials that help the team make informed decisions.
Team contribution - Learn within a chapter and squad model, work closely with a mentor, and contribute to a collaborative team environment.
Who you are
You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.
You're motivated by collective success . You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
You can demonstrate experience in communication, stakeholder coordination, Microsoft Office Suite, and working with tools such as Jira and Confluence. It’s an asset if you have exposure to product management, payments, journey mapping, or financial services environments.
You have a degree/diploma in business, commerce, finance, economics, technology, or a related field.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.”
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
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