Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.
Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.
Besides its SaaS business, Circles operates three other distinct businesses:
Circles.Life : A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles ’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.
Circles Aspire : A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.
Jetpac : Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.
Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.
Intern, Engineering Operations
Duration: Initially 6 months, start date 1 November 2026
About the Role
Circles' Engineering Operations (EngOps) function is being rebuilt from the ground up, and this role sits right at the center of that effort.
We are looking for an intern to help us design and run processes to manage contractors, non-manpower spend and ticketing, working directly with the EngOps team and gaining hands-on exposure to People & Culture, Finance, Procurement, and Engineering leadership along the way.
It's a role suited to someone who enjoys bringing order to complexity: building trackers, running processes, and helping close the loop on requests that would otherwise fall through the cracks. Beyond the day-to-day, the intern will also get the chance to lead a small AI or reporting initiative of their own, and to see firsthand how a growing SaaS company manages cost and vendor relationships at scale.
Job Responsibilities
As an Engineering Operations Inter n, your key objectives will be to:
Partner with the EngOps Manager to stand up new contractor management and extension processes, giving EngOps a stronger, more structured role in how requests move through the organisation. This includes verifying submissions with P&C, Finance, and PMO, raising and tracking JIRA tickets, and following up with Engineering leaders and Procurement to keep requests moving without unnecessary delays.
Design and maintain a clear, easy-to-use tracker for contractor extension requests and turnaround times, giving the team real visibility into how requests are performing against SLAs with P&C and Procurement, and helping spot bottlenecks before they become problems.
Take ownership of a meaningful slice of the Non-Manpower COGS initiative: liaising directly with Procurement, digging into where savings opportunities exist, and helping build out a standing playbook of vendor options that the team can draw on for future negotiations.
Identify and drive one AI or data analytics use case of your own, with the freedom to explore how automation or smarter reporting could make the contractor and procurement processes you're building even more effective.
Note: this role is best suited to someone who enjoys running processes end to end, is comfortable…