The application window is expected to close on: 11/19/2026 Meet the Team
We're building an enterprise platform for AI agents — the shared foundation that lets engineering teams build, deploy, and run agents that are secure, reliable, and cost-effective at scale. Agents built on the platform serve customers, partners, and internal teams across many products and channels. As a Senior Software Engineer, you'll help build the platform end to end, collaborate closely with a team of engineers, and stay deep in the code.
Your Impact
As a Senior Software Engineer on the AI Platform, you will play a crucial role in advancing how the organization builds and operates AI agents — by contributing to the architecture, design, development, and operation of a modern, enterprise-scale agent platform. You'll work hands-on across every part of the platform: the agent harness and SDK that engineers use to build and run agents; the AI infrastructure and governance that provide secure, policy-controlled access to models, tools, and data; context and memory systems that get agents the right information at the right time; evaluation and observability that measure agent quality, cost, and behavior; the AI user experiences that bring agents into applications and partner integrations; and applied agents built in production alongside domain teams.
Contribute to the design and delivery of the platform, from first design through production operation.
Write code, review designs and pull requests, and take on hard technical problems.
Build reusable platform capabilities that other teams can depend on, with clear interfaces, versioning, and documentation.
Uphold engineering standards for quality, security, observability, and evaluation.
Improve latency, reliability, and cost for production AI workloads.
Run what you build: help define SLOs, take part in on-call, and participate in incident reviews.
Work with technologies like Python, LangGraph/LangChain, FastAPI, MCP, Kafka, PostgreSQL/pgvector, OpenTelemetry, Docker, and Kubernete
Partner with architects, product managers, security, and domain teams to translate business requirements into technical solutions.
Share knowledge and mentor peers through code reviews, design discussions, and documentation.
Minimum Qualifications
Bachelor's degree +7 or a Masters +4 years of experience in building and running production backend or distributed systems. Degree is expected to be in computer science or a related field
Experience shipping LLM-powered applications or agents to production, and handling failure.
Experience with Python, and experience designing frameworks, SDKs, or platform APIs that other engineers build on.
Experience with distributed systems fundamentals: API design, asynchronous and event-driven processing, streaming, caching, rate limiting, and fault tolerance.
Preferred Qualifications
Clear written communication: including design docs that explain trade-offs to both engineers and leadership
Agent development: tool/function calling, multi-step and multi-agent orchestration, durable execution, and human-in-the-loop approvals, using LangGraph/LangChain or comparable frameworks.
Agent interoperability: exposing agents and tools through open protocols such as MCP, A2A, and A2UI.
Context engineering: RAG, vector and hybrid search, and memory — with PostgreSQL/pgvector, OpenSearch/Elasticsearch/Qdrant, Redis, and embedding/reranking models.
Models and LLM infrastructure: major providers (OpenAI, Anthropic, Google Gemini, Bedrock, Azure OpenAI); vLLM; gateways such as LiteLLM; plus routing, token/cost management, caching, and latency optimization
Backend and APIs: FastAPI, asyncio, and Pydantic; REST, gRPC, SSE, and WebSockets; event streaming with Kafka. SQL and Java are a plus.
Evaluation and observability: eval datasets, rubrics, and LLM-as-judge; OpenTelemetry (incl. GenAI conventions), LangSmith, Ragas/DeepEval, Prometheus, and Grafana.
AI safety and governance: guardrails, prompt-injection defense, PII…