The application window is expected to close on: 10/31/2026 This is a hybrid role located in Boxborough, Massachusetts. Must be able to go into the office 3-4 days a week.
Meet the Team
The Cisco Secure Client Quality Assurance team delivers secure, reliable, and high-quality endpoint security solutions across desktop and mobile platforms. The team plays a critical role in Cisco’s broader security portfolio by ensuring products meet the highest standards for performance, usability, and protection for enterprise customers worldwide. Comprised of experienced QA engineers and automation specialists with expertise in cybersecurity, AI-driven testing, and software validation, the team operates in a highly collaborative and technically focused environment. Team members work closely with engineering, product management, and support organizations to influence product quality throughout the development lifecycle. What makes this team exciting is the opportunity to innovate with AI-powered testing technologies that directly improve how users connect and work securely at scale.
Your Impact
Lead the quality assurance strategy and execution for Cisco Secure Client across desktop and mobile platforms to improve product security, reliability, and customer trust. Drive the adoption of AI-enabled testing frameworks, automation tools, and validation methodologies to enhance product quality and accelerate release confidence. Collaborate with engineering, product management, support, and cross-functional stakeholders to align quality goals with customer needs and business priorities. Mentor QA engineers and guide technical excellence across automation, AI/ML validation, and continuous improvement initiatives. Represent the QA organization as a trusted partner and advocate for quality best practices, responsible AI integration, and scalable endpoint security solutions.
Minimum Qualifications
10+ years of experience in software quality assurance, cybersecurity, cloud, IT, or related technical fields
Leadership experience - leading one or more teams.
Bachelor’s degree with 10+ years of related experience, Master’s degree with 8+ years of related experience, or PhD with 5+ years of related experience
Experience testing desktop and mobile applications, including automation frameworks and AI/ML-based testing tools
Experience developing QA strategies, test plans, and validation processes for enterprise software products
Experience with QA automation methodologies, performance testing, defect tracking, and CI/CD environments
Preferred Qualifications
Knowledge of AI, machine learning, endpoint security, networking, identity, and zero trust technologies
Experience supporting endpoint security products and platforms at enterprise scale
Ability to influence cross-functional teams and senior stakeholders on QA strategy and AI-enabled testing initiatives
Experience providing technical guidance on AI integration, automation, and quality assurance best practices
Understanding of AI model validation, security compliance requirements, and customer quality expectations
Pourquoi Cisco?
Chez Cisco, nous révolutionnons la façon dont les données et les infrastructures se connectent et protègent les entreprises à l’ère de l’intelligence artificielle et au-delà. Nous innovons sans crainte de manquer quelque chose depuis 40 ans pour créer des solutions qui optimisent la collaboration entre les humains et la technologie dans les mondes physiques et numériques. Ces solutions offrent aux clients une sécurité, une visibilité et des analyses inégalées sur l’ensemble de l’empreinte numérique.
Alimentés par la profondeur et l’étendue de notre technologie, nous expérimenterons et créons des solutions significatives. Ajoutez à cela notre réseau mondial de personnes fonceuses et d’experts, et vous verrez que les possibilités de grandir et de bâtir sont illimitées. Nous travaillons en équipe, en collaborant avec empathie pour réaliser de très grandes choses à l'échelle mondiale.…