Meet the Team
Join Cisco’s Internet and Mass-Scale Infrastructure (I&MI) team, a multifaceted group revolutionizing routing, optical, and automation solutions for the next generation of connectivity. We craft and deliver critical infrastructure platforms that power the largest global service providers, web-scale players, Enterprise, Public Sector customers and cloud operators. Our mission: to enable businesses to thrive in a world of exponentially growing data, AI workloads, and seamless digital experiences.
Your Impact
As a Specialist Systems Engineer within the I&MI team, you will serve as the primary technical authority for Service Provider Routing & Networking & will provide technical expertise and pre-sales support for Cisco's comprehensive portfolio including:
• Service Provider Routing: Cisco 8000 Series Routers, Cisco ASR 9000 Series, Cisco NCS (Network Convergence System) Series
• Optical Networking: Cisco NCS series DWDM line systems, Pluggables, Cisco Routed Optical Networking solutions, Acacia optics, 400G/800G optics
• Network Automation & Controllers: Crosswork, Cisco NSO and PCA
• AI Networking Solutions: Scalable fabrics for GPU-powered infrastructures
Key Responsibilities
Technical Leadership & Pre-Sales:
• Collaborate cross-functionally with Cisco’s I&MI Product Sales Specialists, Services, Engineering, and Account Managers, Account Solutions Engineers, Partner Account Managers and teams to align sales and partner strategies across all I&MI architectures.
• Deliver compelling technical presentations, demonstrations, and proof-of-concepts to customers at all levels, including CXO
• Design and architect end-to-end solutions for next-generation converged networks spanning Layer 0 to Layer 3
• Lead RFP/RFQ responses for optical and routing solutions in SP environments
• Create and present ROI-based business case modeling to drive value-based selling
• Act as a trusted technical advisor for strategic accounts to ensure alignment with customer objectives and industry trends Cisco
• Good understanding of the service providers, web-scale players, Enterprise, Public Sector customers in Taiwan and Asia pacific region.
Minimum Qualifications
Experience:
• 8+ years of experience in Service Provider Routing, Optical, and Solution sales/engineering
• Proven experience as a Systems Engineer or Solutions Architect in the telecommunications/networking industry
• Experience engaging with key customers, understanding their unique needs, and applying industry best practices
• Good understanding of the service providers, web-scale players, Public Sector and Enterprise customers in Taiwan and Asia pacific region
Technical Expertise:
• Deep knowledge of Telecom networks, IP Networking, L2/L3 VPNs, SDN, Segment routing/v6, Optical Networking, 4G/5G networks
• Understanding of optical networking space with experience in DCI, Metro, Core, and Subsea DWDM solutions
• Understanding of Layer 3 technologies and management plane including MPLS, RSVP, SR, SDN, NMS
• Hands-on optical design experience for Layer 0 and Layer 1 DWDM networks
• Knowledge of IEEE standards for security and transport
Skills:
• Excellent communication and presentation skills at CXO level and for large audiences/forums
• Ability to explain complex technology benefits in easy-to-understand business language
• Strong listening skills and ability to extract key customer issues
• Ability to build senior executive relationships and position complex solutions
• Demonstrated awareness of SP market trends and transitions
• Project management and collaboration skills in multi-functional engineering environments
• Fluent Chinese and English
Desired Characteristics
• Viewed as the "go-to" specialist for account teams on SP Routing and Optical technologies
• Self-starter with entrepreneurial mindset
• Ability to work in a highly matrixed, global organization
• Strong technical documentation and solution architecture skills
• Experience with customer use cases such as Service…