Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi.
By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
The Sanctions Payments Manager leads a team responsible for the execution of payment sanctions controls. The role is accountable for delivering operational excellence, maintaining a strong risk and control environment, ensuring compliance with regulatory requirements, and driving team performance and continuous improvement.
Responsibilities:
Lead, develop, and manage a Cash and Trade Operations team to ensure timely execution of sanctions-compliant payment processing activities
Drive operational excellence by maintaining high standards of quality, productivity, client service, and regulatory compliance
Monitor performance metrics, identify trends, and implement improvements to enhance efficiency, accuracy, and service delivery
Manage complex operational and sanctions-related issues, ensuring timely resolution, escalation, and risk mitigation
Foster a strong risk and control culture by ensuring adherence to applicable laws, regulations, policies, and procedures
Partner with Compliance, Risk, Technology, and Operations stakeholders to support business objectives, regulatory requirements, and strategic initiatives
Manage hiring, performance management, employee development, succession planning, and compensation recommendations to build a high-performing team
Contribute to operational planning, budget oversight, process improvement initiatives, and provide leadership support as delegate for the Cash and Trade Operations Senior Manager when required
Requirements:
5-8 years of experience in sanctions, payments, cash management, transaction services, or a related operations management role, including demonstrated experience leading teams and delivering strong operational, risk, and client service outcomes
Bachelor's degree or equivalent professional experience
Excellent verbal and written communication skills in English, with the ability to influence and collaborate across multiple stakeholder groups
Strong understanding of payment processing, sanctions screening, and operational risk management within a regulated financial services environment
Proven track record of driving process improvements, automation, and operational efficiency initiatives
Strong analytical, problem-solving, and decision-making skills, with the ability to manage complex operational challenges
Strong planning, organization, and workload management capabilities in a fast-paced, deadline-driven environment
Ability to leverage AI-enabled productivity tools and data analytics to support decision-making and process optimization
Readiness to work during public holidays as required to support business and operational needs
By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:
Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
Employee Assistance Program financed by Employer
Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
Additional…