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Job Summary
Salary: $19.00 hourly
If you experience technical issues submitting your application, please reach out to City of Orlando Human Resources at jobs@orlando.gov or 407-246-2062.
Performs responsible and professional technical-level work supporting the digital conversion, research, processing, review, and management of City of Orlando and Orlando Police Department (OPD) records. Responsibilities include scanning, indexing, and quality assurance of records in various formats, including microfilm, electronic, and historical records, some of which may contain sensitive, confidential, or legally protected information. Upon completion of OPD Records Department training, selected candidates will assist Police personnel with researching police records, reviewing and redacting documents in accordance with applicable Florida Statutes, and supporting the processing of Public Records Requests (PRRs). Duties may include researching information across various computer systems, preparing records for release, responding to PRR-related emails and telephone inquiries, and providing administrative and operational support to OPD Records staff. The position requires meticulous attention to detail, discretion in handling sensitive information, proficiency with computers and records management systems, and the ability to follow established procedures and applicable laws governing public records and confidentiality. Work is performed under the direction and supervision of the appropriate OPD Records Department supervisory personnel.
Responsibilities
The Records Specialist’s responsibilities include, but are not limited to, the following:
Records Conversion and Management
Operates various scanning and micrographic equipment.
Scans records into designated records retention systems and indexes documents for future retrieval.
Reviews scanned and indexed records to ensure accuracy, completeness, and quality.
Identifies and reports potential errors, discrepancies, or missing information to the appropriate supervisor.
Maintains an organized, clean, and efficient workstation.
Ensures the security, confidentiality, and proper handling of all records.
Police Records Research and Public Records Requests
Upon successful completion of OPD Records Department training, candidates will perform the following duties, including but not limited to:
Researches and retrieves police records using various computer systems, databases, and records management applications.
Reviews police reports, supporting documents, and other records to identify responsive materials for Public Records Requests.
Redacts information from documents in accordance with applicable Florida Statutes, public records laws, and established OPD procedures.
Assists OPD Records personnel with the processing, review, organization, and preparation of records responsive to PRRs.
Provides administrative and operational support to OPD Records staff in managing PRR-related emails, correspondence, and telephone inquiries.
Assists with locating, retrieving, organizing, and preparing responsive records for review and release.
Identifies records that may contain confidential, exempt, or sensitive information and refers questions or concerns to the appropriate supervisor for review.
Follows established procedures for documenting, tracking, and processing PRRs.
Maintains the confidentiality and security of police records and other sensitive information encountered during assigned duties.
Communicates professionally and courteously with City and OPD Records personnel and other authorized individuals regarding assigned tasks and inquiries.
Performs other records-related duties as assigned to support the daily operations of the OPD Records Department.
Knowledge, Skills, and Abilities
Knowledge of basic office procedures and records management practices, or the ability to acquire such knowledge through training.
Ability to learn and navigate…