Applications are accepted exclusively through the City of Ventura Career Site:
www.cityofventura.ca.gov/jobs . Submissions through other websites or methods will not be accepted.
Applications and supplemental questions will be accepted until Monday, November 9, 2026, at 11:59 p.m.
Pay & Benefits
Whether you're starting your career journey or seeking new opportunities, we welcome all and offer:
C ompetitive pay and benefits
Strong support for professional development
Vacation & Holiday Compensation
Deferred Compensation
CalPERS Retirement
Tuition Reimbursement & Bilingual Pay
Pay (Salary DOQ):
$82,413.35 - $110,434.69 Annually
About the Opportunity
The City of Ventura is hiring a creative, collaborative, and community-focused Communications Specialist to join Ventura Water! This newly created position offers a unique opportunity to help shape and strengthen Ventura Water communications, community engagement, and customer service support efforts.
Reporting directly to the Ventura Water General Manager, the Communications Specialist will develop and implement strategic communications initiatives, coordinate community outreach and public education efforts, and create engaging content that connects residents and businesses with Ventura Water programs, services, and projects. The position will also support customer assistance initiatives, coordinate public events, and help communicate important information about water, infrastructure improvements, and VenturaWaterPure.
Key Responsibilities Include:
Developing, coordinating, and implementing communications, public relations, marketing, and community outreach initiatives to promote Ventura Water programs, services, projects, and customer support efforts.
Creating engaging and informative content for various communication channels, including social media, websites, newsletters, press releases, presentations, public service announcements, advertising campaigns, and educational materials.
Supporting Ventura Water customer assistance programs by conducting outreach, assisting customers with program enrollment, monitoring customer-facing communication portals, and coordinating timely responses to customer inquiries, concerns, and complaints.
Leading and coordinating the Ventura Water Outreach Task Force, including scheduling meetings and outreach activities, recruiting and training participating staff, developing consistent messaging, and overseeing event logistics.
Planning and coordinating community outreach activities, public meetings, educational workshops, facility tours, ribbon-cutting and groundbreaking ceremonies, community academies, and other special events to strengthen public awareness and engagement.
Developing public communications, notices, and educational materials related to water and wastewater rate studies and adjustments, Proposition 218 noticing requirements, and water conservation regulations, ensuring information is clear, accurate, and accessible to the community.
Coordinating communications, branding, and community outreach efforts for VenturaWaterPure, water and wastewater infrastructure improvements, capital improvement projects, and other major Ventura Water initiatives.
Collaborating with the City's Communications Division, Ventura Water staff, City staff, and external stakeholders to ensure consistent messaging. Coordinating internal communications and presentations, and communicating critical information during planned service interruptions, water outages, and emergencies.
Preparing and distributing media releases, feature articles, public service announcements, and promotional materials, coordinating media coverage, advertising placements, and public relations activities to increase awareness of Ventura Water's services and initiatives.
Evaluating the effectiveness of communications and community outreach campaigns, analyzing customer feedback and engagement data, and identifying opportunities to strengthen public education, customer experience, and…