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Clear Channel Outdoor
Job Summary:
Clear Channel Outdoor Holdings, Inc. is one of the world’s largest out-of-home (OOH) advertising companies, having a diverse portfolio of over 450,000 print and digital advertising displays in 31 countries that reach millions of people every month. In the US, Clear Channel Outdoor operates in 44 of the top 50 media markets and features a fast-growing network of over 3,600 digital displays across roadside, transit, and airport environments.
CCO Technology is seeking an experienced Business Analyst to join our team. As a Business Analyst, you will play a critical role in bridging the gap between business needs and technical solutions. You will be responsible for gathering and analyzing requirements, driving strategic initiatives, and working closely with stakeholders to deliver innovative technology solutions that align with business goals.
Job Responsibilities
Partner with business stakeholders to understand goals, pain points, and process dependencies across departments such as Sales, Marketing, Finance, and Operations.
Document current-state workflows and develop future-state process maps to guide system and process improvements.
Elicit, refine, and validate business and technical requirements in collaboration with product owners and delivery managers.
Translate business needs into detailed epics, features, and user stories with measurable acceptance criteria, ensuring alignment with Agile delivery methods.
Create visual and analytical artifacts including process flow diagrams, data flow maps, system interaction charts, and role or dependency mappings.
Collaborate with engineers and solution analysts to ensure technical feasibility and accuracy of designs.
Support validation and user acceptance testing (UAT) through business scenario documentation, test case development, and issue tracking.
Analyze business incidents and feedback to identify root causes and recommend optimization opportunities.
Maintain knowledge bases for workflows, system integrations, and business rules to support operational transparency and continuity.
Assist in evaluating new tools and technologies that can improve business efficiency and system interoperability.
Participate in Agile ceremonies (backlog grooming, sprint planning, retrospectives) to help prioritize and deliver business value.
Job Qualifications
Education and Certifications
Bachelor's degree in a relevant field (information systems, computer science, engineering or business administration) or comparable work experience
Work Experience
3+ years full-time employment in technology-related roles (i.e., technology consulting, corporate IT, tech startup) with increasing levels of responsibility
2+ years consulting with customers/stakeholders, understanding business needs, and prescribing technology solutions
2+ years developing business requirements and technical specs at progressive levels of detail (i.e., epics, features, user stories)
1+ years utilizing agile delivery methods, practices, and frameworks (ie., Scrum, Kanban, FDD, Lean)
Skills
Strong analytical, organizational, and problem-solving abilities.
Proficiency with documentation and visualization tools (e.g., Lucidchart, Visio, Miro, Jira, Confluence).
Basic understanding of data flow and integration concepts.
Clear communication and stakeholder management skills.
Competencies
Business Acumen : Understands how business processes connect to strategic goals.
Customer Focus : Builds empathy for internal users and strives for intuitive solutions.
Process Management : Able to visualize, document, and optimize workflows.
Innovation & Curiosity : Brings creative thinking and openness to new tools.
Drive for Results : Takes ownership and follows through on commitments.
Learning Agility : Seeks feedback and embraces continuous growth.
Team Collaboration : Builds strong relationships and contributes to collective…