Summary:
The Sr. Business Architecture Manager serves as a hands-on architect and people leader. The role directly manages a team of Process and Business Architecture resources while contributing to solution design, capability mapping, process flows, and architecture deliverables.
The role works closely with senior business and technology stakeholders to shape business capability roadmaps, define target operating models, and ensure alignment between strategy and execution. The role applies deep expertise in business architecture to drive measurable outcomes, foster adoption, and influence across the enterprise.
What This Role Does:
Leadership & Team Management
Leads key analysis and optimization efforts to define current and future states and enhance efficiency and customer experience.
Manages, coaches, and develops a team of Business and Process Architects.
Assigns priorities, reviews deliverables, and ensures architectural quality, consistency, and strategic alignment.
Collaborates with enterprise and solution architects to integrate business architecture into enterprise-wide strategies.
Strengthens team capability and workforce continuity through onboarding, engagement, succession planning, and recruitment while fostering a diverse and highly skilled team.
Hands-On Architecture Work
Creates and maintains business architecture artifacts such as capability maps, value stream design, process modeling, and operating models.
Partners with solution and technical architects to ensure seamless integration between business and technology solutions.
Identifies and eliminates redundancies to streamline processes and improve cross-domain efficiency.
AI Innovation
Architects and orchestrates business capabilities that integrate intelligent automation, generative AI, and decision intelligence to optimize end-to-end business workflows.
Defines target-state architectures that fuse business process models with cognitive and autonomous system layers, ensuring alignment between enterprise strategy and AI innovation.
Business Strategy & Alignment
Translates business strategy into actionable capabilities and operating models.
Aligns architecture initiatives with enterprise transformation and digital modernization goals.
Partners with business leaders to ensure architecture initiatives support measurable business outcomes such as revenue growth, customer satisfaction, and operational efficiency.
Stakeholder Engagement
Engages stakeholders through workshops and presentations to drive alignment and adoption.
Supports change management by ensuring stakeholders understand, embrace, and adopt target operating models.
Clearly communicates architectural insights, trade-offs, and recommendations in business-friendly terms.
Innovation & Digital Enablement
Promotes innovation by evaluating emerging trends and recommends pilot initiatives that enhance customer experience and operational performance.
Partners with data and digital teams to ensure business architecture supports analytics, AI/ML, and integration strategies.
Performs other duties as assigned.
What You Will Bring:
A bachelor’s degree in computer science, engineering, or a related field is required; a master’s degree is preferred. Equivalent combinations of education and relevant experience may be considered.
A minimum of seven (7) years of experience in business or enterprise architecture roles with strong delivery experience is required; 10 years is preferred.
A minimum of three (3) years of experience managing or leading architects or architecture teams is required. This includes accountability for performance, development, and delivery of results aligned with organizational objectives.
Proficient in flowcharting, diagramming, and process flows using tools such as Lucid, Nintex, and Visio.
Strong capability in business architecture methods, including capability maps, process flows, value streams, and operating models.
Proven expertise in business architecture and intelligent automation,…