Summary:
The Sr. Human Resources Information Systems (HRIS) Analyst leads the optimization and full lifecycle management of ClearCaptions’ People technology ecosystem, including Dayforce (Ceridian), applicant tracking, and performance management platforms such as SAP SuccessFactors. This is a highly technical, execution-focused role requiring strong project management, deep system configuration expertise, and the ability to build integrations and data visualizations that enable data-driven decision-making.
The Sr. HRIS Analyst serves as the hands-on systems expert responsible for reconfiguring Dayforce, rebuilding workflows, resolving legacy setup issues, improving data integrity, and implementing scalable, automated processes across the People function. The Sr. HRIS Analyst builds and maintains advanced dashboards and data models that deliver real-time workforce insights and collaborates with IT, Finance, and other departments to drive technical and process innovation across People Operations.
This role partners closely with Corporate Information Technology (IT) to ensure all People systems align with enterprise Identity and Access Management (IAM), security, and compliance standards. The role also leads requests for proposal (RFPs) and system implementation initiatives that enhance and mature the HR technology stack.
What This Role Does:
HR System Management
Owns, configures, and reimplements Dayforce modules to correct legacy configuration issues and align the system to current business needs.
Redesigns workflows, job structures, security roles, and business processes to improve accuracy, automation, and user experience.
Manages and optimizes applicant tracking systems (ATS), performance management, and compensation systems, ensuring cross-platform alignment.
Troubleshoots technical issues across all People systems.
People Data Analytics & Reporting
Develops and maintains key metrics within People reports and dashboards to track workforce trends, turnover, and engagement.
Collaborates with stakeholders to use insights to support strategic decision-making.
Process Improvement, Automation & Workflows
Leads end-to-end process reengineering efforts to streamline manual workflows, reduce operational risk, and improve data quality.
Partners with People and other departments to assess current People processes and identify opportunities for improvement.
Recommends and implements solutions to streamline workflows and automation, increase efficiency, and enhance the employee experience.
System Implementation, Configuration & Integrations
Assists in the configuration, customization, and optimization of the People tech stack to align with business needs and support People processes.
Leads deployment of new modules across systems, including configuration, testing, validation, and change management, ensuring minimal service disruption.
Collaborates with IT and vendors to implement system enhancements and upgrades.
Builds and maintains integrations and automated file feeds between Dayforce, SAP SuccessFactors, Docebo, Simmplr, Microsoft Azure, Concur, Salesforce, and other key company systems.
Supports the evaluation, implementation, and enhancement of People technologies, automation, artificial intelligence (AI) capabilities, and digital solutions that improve operational effectiveness and employee experience.
Compliance and Data Integrity
Owns Dayforce data quality strategy, including recurring audits, reconciliations, and system cleanup needed to maintain high data integrity.
Ensures compliance with company policies governing People data management.
Implements data quality controls and audits to maintain the accuracy of People data within the HRIS system.
Partners with IT on IAM, single sign-on (SSO) configuration, and access governance processes to ensure secure, compliant system operations.
Training and Support
Provides training and support to People staff and end-users on system functionality, data entry best practices, and report…