- Where
- Nottingham, England, United Kingdom
- Level
- Junior
Hardware Preparation & Returns Technician | Nottingham | CSY Retail Systems
Permanent | Full-time, on site | Competitive base salary
Fancy a role where you’re the engine room behind every installation, and your hands-on skills keep UK retailers up and running?
CSY Retail Systems is looking for a Hardware Preparation & Returns Technician to join our Nottingham team. You’ll support our installation and helpdesk teams by getting hardware ready before it goes out and dealing with it when it comes back.
Requirements
What you’ll be doing
You’ll make sure the right kit is in the right place at the right time. That means:
Making sure required equipment is available when installations are scheduled
Setting up new hardware ready for installation and handing it over to the Installation Team
Preparing hardware for customer returns
Keeping hardware available for customer swapouts, and working with couriers to get it moving
Repairing swapped hardware where appropriate
Every smooth install and every swapout that reaches a customer on time starts with you.
What you’ll bring
Hands-on experience with PCs or IT hardware (EPOS experience is a bonus)
A methodical, detail-focused approach, including accurate stock and equipment tracking
Good organisation and the ability to prioritise against deadlines
Clear, friendly communication with colleagues and couriers
Fault-finding and repair skills, or the enthusiasm to learn them
Bonus points if you’ve got:
Retail or EPOS industry experience
A background in warehouse, stock or logistics coordination
Benefits
Why CSY Retail Systems
Because great work deserves great rewards. Here’s what’s in it for you:
Competitive base salary
25 days holiday, plus bank holidays and your birthday off
Private medical cover
Health cash plan
Life assurance
Access to the Calm wellbeing app
Perkbox employee benefits platform
Enhanced parental leave
Cycle to work scheme
Volunteering days
Employee Assistance Programme
Ongoing learning, development, and career progression across the ClearCourse Group
Ready to join us?
If you’re organised, practical and enjoy keeping things running smoothly behind the scenes, we want to hear from you.
Apply now and help power the future of retail, one swapout at a time.