About The Role:
CloudRock is seeking a highly motivated and experienced Account Growth Executive to join our growing sales organisation.
The Account Growth Executive is responsible for driving growth within CloudRock's existing customer base. The role focuses on identifying, developing and closing commercial opportunities across CloudRock customers, including additional implementation phases, optimisation programs, Application Management Services (AMS), Workday Extend solutions, new Workday modules and broader business transformation initiatives.
The successful candidate will work closely alongside CloudRock's Engagement Partners, who maintain executive sponsorship and strategic oversight of customer relationships. While Engagement Partners focus on customer success, relationship governance and long-term strategic alignment, the Account Growth Executive is accountable for commercial growth, account expansion and achieving revenue targets across the assigned customer portfolio.
This role requires a consultative sales professional who can build trusted customer relationships, identify growth opportunities, develop compelling business cases and manage opportunities through to contract signature.
Success will be measured through account growth, revenue generation, expansion of CloudRock services within existing customers and the development of long-term strategic customer relationships.
Key Job Responsibilities
Account Growth & Revenue Expansion
Own commercial growth across assigned CloudRock customer accounts.
Deliver revenue, bookings and account growth targets.
Identify and develop opportunities for additional implementation phases, optimisation programs, AMS, Workday Extend, new Workday modules and strategic advisory services.
Develop and maintain a strong pipeline of qualified opportunities across the customer base.
Drive cross-sell and upsell activity across CloudRock's service portfolio.
Partnership with Engagement Partners
Partner closely with Engagement Partners assigned to customer accounts to develop and execute account growth strategies.
Participate in account planning, customer governance and executive stakeholder engagement activities.
Identify commercial opportunities arising from strategic discussions, customer priorities and transformation roadmaps.
Maintain clear communication regarding opportunity progression, commercial discussions and customer feedback.
Support a coordinated "One CloudRock" approach to customer engagement and account development.
Ensure commercial opportunities align with customer objectives, delivery capability and CloudRock strategy.
Strategic Account Planning
Develop comprehensive account plans for assigned customers.
Create and maintain stakeholder maps, account strategies and growth plans.
Develop a deep understanding of customer organisations, business objectives and technology roadmaps.
Identify strategic priorities that may create future opportunities for CloudRock services.
Maintain visibility of customer investment plans and business transformation initiatives.
Opportunity Identification & Development
Build strong relationships with executive sponsors, programme leaders and business stakeholders.
Understand customer challenges, objectives and desired business outcomes.
Translate customer needs into commercially viable CloudRock solutions.
Proactively identify opportunities through regular customer engagement and account reviews.
Work alongside delivery teams to identify growth opportunities resulting from successful project outcomes.
Sales Execution
Manage opportunities from qualification through contract signature.
Lead proposal development, Statements of Work and commercial responses.
Coordinate internal solution consultants and subject matter experts to create compelling customer solutions.
Deliver customer presentations and commercial discussions.
Lead commercial negotiations and support contract execution.
Ensure opportunities progress effectively through the CloudRock sales…