At Clover, the Business Enablement team leads our technological advancement while ensuring robust security and compliance. We deliver user-friendly corporate applications, manage complex data ecosystems, and provide efficient tech solutions across the organization. Our goal is simple: we make it easy for the business to do what’s right for Clover.
We’re hiring a Director of Product to build and lead a product function in Clover's new R&D function. Reporting directly to the CTO, the scope of you and your team will span health-plan, care services, and corporate technology.
This is a player-coach role. You will personally work through difficult product questions while developing a small, flat team of product managers and embedded product operations staff. Most PM assignments will pursue one or two defined outcomes through repeated research and experiments. A small number of senior assignments will require judgment across ambiguous problem spaces to identify and shape the next project worth doing.
You will lead product craft across R&D from the outset, while drawing on the product expertise of Counterpart, our separate technology subsidiary. The surface area is large, and Product missions and capacity will evolve with the business needs and evidence.
You’ll work with empowered teams and individuals: our engineers work directly with users, exercise product judgment, and own technical execution. Many operational needs are clear and practical technical solutions are available; the harder work is resolving details, ownership, and adoption. Our bias is to build the simplest useful system and iterate quickly. You will recognize when engineers and operating owners can advance directly, where a PM can improve a defined outcome, and where substantial product or design discovery is needed.
As a Director of Product, you will:
Build and develop the product team. Hire for the work, give direct feedback, coach research and measurement, and grow people’s judgment while keeping the structure proportionate to the team.
Build a culture within product and engineering that values incremental progress toward measurable outcomes, clear stakeholder communication, and aggressive AI-forward productivity.
Understand the member journey across plan and clinical operations. Observe the work, review interactions and data, and connect apparent technology problems to the underlying needs of members and staff.
Choose focused product missions with business and engineering partners. Decide where dedicated product attention will help and match the assignment to the uncertainty: a defined improvement mission or senior discovery across a broader problem space. Establish useful baselines, define success, test assumptions, and change course when the evidence warrants it.
Personally investigate ambiguous opportunities. Turn them into a clear problem, evidence of value, a plausible approach, and a useful first delivery or learning milestone.
Develop an embedded Product Operations function that connects frontline observation, testing, training, and adoption to product and engineering decisions.
Partner closely with product leaders in other organizations, Special Project Leads, clinical leaders, and operating owners. Make ownership clear across shared journeys and capabilities.
Use AI directly to investigate ideas, build and test prototypes, and run bounded experiments. Check the outputs and use what you learn to choose the next step. Work with engineering and operating owners to take promising experiments into production; engineering retains technical delivery and readiness, and operating owners accept the resulting workflow.
Success in this role looks like:
First 90 days: You understand the initial member and operational journeys, have selected focused product missions with engineering and operating partners, and can explain where teams can advance directly. You are personally advancing a difficult product question, coaching the initial PM work, and establishing credible…