SUMMARY
The Quality Manager leads and maintains the Contractor’s Quality Management Program, developing and administering operational and technical quality assurance (QA) processes in accordance with the Statement of Work (SOW) and approved program documentation. This role ensures work products comply with contract requirements, approved plans, and applicable standards. The manager shall provide independent quality oversight, reporting, compliance recommendations, and supports safety objectives by verifying quality controls, procedures, and work practices that align with approved safety requirements. Additionally, the manager shall identify and communicate quality conditions that may introduce safety risk, in coordination with the Program Manager and Government stakeholders.
Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Business Services, Health, Infrastructure and Engineering, Mission Optimization, Technology and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental – Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays.
As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.
ESSENTIAL REQUIREMENTS
The ability to obtain, maintain and access classified information at the Top Secret/SCI level, which requires U.S. Citizenship.
Professional certification in quality management, quality assurance, auditing, or continuous process improvement is highly desirable.
Relevant certifications include:
ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE).
ASQ Certified Quality Auditor (CQA).
ASQ Certified Quality Engineer (CQE).
ISO 9001 Lead Auditor certification from a recognized certification body.
Lean Six Sigma Green Belt (LSSGB) or Black Belt (LSSBB).
Equivalent professional certifications or demonstrated experience managing quality programs in federal contracting, information technology, telecommunications, or infrastructure environments may be considered.
Preferred: OSHA 10-hour or OSHA 30-Hour
Preferred: BICSI RTPM or related structured cabling certification, AVIXA CTS, AVAQ, or equivalent audiovisual certification or relevant networking or systems certification
Demonstrated ability to analyze technical data, apply statistical inference and sampling methodologies, interpret complex Government regulations and technical documentation, and prepare formal compliance reports for Government stakeholders.
KEY DUTIES AND RESPONSIBILITIES
Essential Duties and responsibilities include the following. Other duties may be assigned.
Quality Program Leadership and Governance
Oversight of Quality Representatives
Provide functional oversight and guidance to Quality Representatives across Infrastructure (INFRA), Audiovisual (AV), Desktop Deployment (DD), Network (NET), and domains.
Ensure inspections and testing activities are executed within assigned technical domains.
Ensure objective quality evidence is collected and documented in accordance with contract requirements and Government instructions.
Maintain and enforce discipline-specific inspection and verification checklists.
Inspection, Verification, and Testing Oversight General Verification Approach
Ensure quality is verified through inspections, measurements, and repeatable testing methodologies.
Confirm work is evaluated against contract requirements and applicable industry standards, with contract requirements taking precedence.
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