Job Title:
Director, Automotive Technology Solutions Sales
Job Description
Job Title: Director, Automotive Technology Solutions – CONCENTRIX
Role Summary
The Director, Automotive Technology Solutions is a sector-focused sales leader responsible for driving growth of CX technology and digital services across the automotive portfolio.
This is an overlay role that partners with Account Executives and GTM teams to shape demand, influence solution strategy, and close complex, technology-led opportunities. The role brings deep automotive and technology expertise to position our service offerings as strategic business enablers. THIS IS A WORK FROM HOME ROLE.
Primary Objectives
Accelerate adoption of CX technology services across the automotive portfolio
Increase technology penetration and attach rate within existing customers
Serve as the automotive technology sales authority for internal teams and clients
Key Responsibilities
Overlay Sales Leadership
Act as the technology sales overlay across automotive customers
Identify and drive white-space opportunities for CX technology services
Support expansion through executive engagement, workshops, and roadmap discussions
Technology & Technical Product Solution Selling
Lead client conversations aligned to technology product focus areas:
Customer Experience (CX) transformation
Digital experience platforms and orchestration
Data, analytics, AI and personalization
Engineering services, including application modernization, cloud, and digital product engineering
Translate automotive business challenges into value-based technology solutions tied to growth, efficiency, and customer experience outcomes
Automotive Sector Expertise
Maintain strong understanding of automotive enterprise priorities across:
Customer operations and experience transformation
Digital platforms and data ecosystems
Engineering and modernization initiatives
Stay current on industry and technology trends and convert insights into scalable sales plays
Internal Collaboration & Enablement
Partner with solution architects, SMEs, delivery leaders, and partner teams
Contribute to sector GTM strategy, sales plays, and pursuit development
Enable account teams with technology insights and sales support
MUST HAVE Qualifications
Experience
6–8+ years of experience in CX technology, digital, or services sales, preferably in a BPO environment.
Proven experience selling CX, digital experience, data & analytics, AI or engineering services
Experience working with automotive enterprise clients
Demonstrated success influencing and closing complex, multi-stakeholder deals
Skills & Capabilities
Executive presence with strong storytelling and advisory skills
Ability to operate in a matrixed environment across multiple pursuits
Strong strategic thinking, collaboration, and deal orchestration
Clear understanding of how technology drives business outcomes in automotive
Success Measures
Technology services pipeline generated and closed
Technology services attach rate across automotive customers
Scale and strategic impact of deals supported
The base salary range for this position is $140000- $180000, plus commission incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.
The deadline to apply for this position is November 30th, 2026 . This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.
Location:
USA MI Work-at-Home
Language Requirements:
Time Type:
Full time
Physical and Mental Requirements:
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential…