About Codup:
Codup is a software development and digital transformation company specializing in eCommerce solutions, web applications, custom software development, and product development for various industries and startups. We are a team of creative professionals dedicated to solving complex business problems with innovative and cost-effective solutions.
Position Overview:
We are seeking a motivated Business Analyst Intern to join our Presales team. In this role, you will work alongside senior team members to research prospective clients, prepare platforms for demos, gather requirements, and assist in developing solutions that drive efficiency and growth. This is a hands-on role — you will be expected to think critically, communicate openly, and take ownership of your work from day one.
Internship Details Duration: 3 months (with potential for extension or conversion to a full-time role based on performance)
Type: Full-time, on-site (Karachi)
Working hours : 3:00 PM – 12:00 AM (Monday to Friday)
Eligibility: A fresh graduate with Bachelor's degree, (having relevant experience is also a plus), in Information Systems, Computer Science, Electrical/Electronics Engineering, or a related field.
Key Responsibilities
Presales & Client Research Support senior team members in presales research — investigate prospective clients, their business, industry niche, products, services, competitors, and market positioning to prepare the team for discovery calls and proposals.
Prepare and configure platforms for client demos — set up Shopify, WooCommerce, or other eCommerce platforms with relevant sample data, themes, and configurations so they are demo-ready for client presentations.
Conduct market research and competitive analysis to provide insights for project development.
Requirements & Documentation: Collaborate with stakeholders to understand business needs and translate them into technical requirements.
Assist in creating detailed documentation, including business requirements, user stories, and process flows.
Identify underlying client pain points — go beyond surface-level requirements to understand the real business problem before proposing solutions.
Project Support: Analyze and optimize business processes to improve efficiency and performance.
Support in the preparation of documentation, project roadmaps, timelines, and deliverables.
Work with developers, designers, and QA teams to ensure alignment of project requirements.
Assist in tracking project progress, identifying risks, and suggesting mitigation strategies.
Client Interaction & Agile: Participate in client meetings, sprint planning, and retrospectives to gain practical Agile/Scrum experience.
Create reports and presentations for internal and client stakeholders.
Provide support in testing and validating solutions to ensure they meet business needs.
Ownership & Quality: Work independently on platforms used by Codup — once trained, take ownership of setting up, configuring, and navigating eCommerce and project management platforms without needing hand-holding.
Review and validate AI-generated outputs — when using AI tools for drafting documents, research, or analysis, critically review the output for accuracy, relevance, and completeness rather than accepting it as-is.
Proactively raise concerns and questions — if something in a project, a requirement, or a process doesn't make sense, speak up constructively with the team, the client, or leadership, regardless of seniority.
What We're Looking For
Hard Skills & Knowledge Strong analytical and problem-solving skills — ability to break a problem down into components and think through root causes before jumping to solutions.
Excellent written and verbal communication skills in English.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and tools like Jira, Confluence, or Trello is an advantage.
Basic understanding of Agile/Scrum methodologies is preferred.
Awareness of current AI tools (e.g., ChatGPT, Claude, Copilot)…