Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data — across the data center, edge, and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale.
We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design.
Join us on our mission to shape the future of our industry.
The iCAM provides scaled, inside coverage for Cohesity's high-volume VAR and reseller partner community across the Americas. This role owns the day-to-day mechanics of partner throughput – processing deal registrations, activating and re-engaging partners, and serving as the first point of contact for the partner community – so that every registered partner can transact with Cohesity quickly and easily. The iCAM does not own strategic partner relationships; instead, they are the engine behind partner responsiveness, activation, and deal velocity at scale, working in close partnership with Regional Channel Directors, Distribution CDMs, Channel SEs, and Partner Programs.
WHY THIS ROLE MATTERS Our high-volume partner community represents thousands of touchpoints Cohesity can't cover with field resources alone. The iCAM turns that volume into velocity – faster deal registrations, more activated partners, and more partner-sourced pipeline – directly fueling channel-led growth.
HOW YOU’LL SPEND YOUR TIME HERE:
Deal Registration & Partner Transactions
Manage inbound deal registration submissions from non-strategic partners – triage, validate, and route within SLA
Track and report on non-strategic partner transacting volume, deal-registration conversion, and activation rates by theater
Partner Activation & Engagement
Execute programmatic outreach campaigns to re-activate dormant partners
Onboard newly recruited partners through standard enablement sequences and program enrollment
Monitor partner portal engagement and certification status; flag at-risk or declining partners for intervention
Partner Support & Coordination
Serve as the first point of contact for non-strategic partner inquiries, routing complex requests to Regional Channel Directors, Channel SEs, or Partner Programs as needed
Coordinate with Distribution CDMs to ensure disti-managed partners receive consistent onboarding and enablement touchpoints
Align activity with field Channel Directors to ensure clean hand-offs when a partner's engagement (IPP) score triggers promotion to strategic, field-covered coverage
WE’D LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING:
1–3 years of experience in inside sales, channel operations, or partner management
Experience managing high-volume inbound workflows in a CRM (Salesforce preferred)
Familiarity with B2B channel programs, deal registration mechanics, or distribution-led partner models
Strong organizational skills and comfort triaging and prioritizing across a high-volume book of partners
Clear, professional written and verbal communication – you'll represent Cohesity in every partner interaction
A proactive, ownership mindset – you look for at-risk partners and dormant accounts before they become a problem
Curiosity about cybersecurity, data resilience, and enterprise data protection solutions
Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making.
Professional English language proficiency for customer and internal communication.
Ability to travel as needed
Core Competencies
Channel inside sales and scaled partner engagement
CRM fluency and deal registration workflow management
Prioritization and triage across a high-volume partner book
Written and verbal communication for programmatic…