About Working at Commerce
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range
Hourly: $26.70 - $31.50 (Amount based on relevant experience, skills, and competencies.)
About This Job
The main purpose of this job is to serve as a senior business unit and systems resource, providing expert support and coverage for the systems and processes the line of business relies on each day. This position contributes to the management of internal and external audits; leads system enhancements, testing, and production issue resolution. The associate drives process improvements and compliance readiness and collaborates with management and other business units on projects and special initiatives.
Work Schedule
Monday - Friday 7:00 AM - 5:00 PM (Flexible within this time range)
Essential Functions
Partner with Internal Audit, external auditors, and business lines to support audit and examination responses (including SOC1, SOX, and Fed/State examinations) and address findings affecting systems and processes to maintain compliance with audit standards
Support business resumption and disaster recovery requirements for the line of business systems and processes, working with Business Continuity, and complete third-party risk assessments and annual business continuity plan updates
Display subject matter expert knowledge of multiple systems supported
Provide support, consultation, and recommendations to business teams in resolving complex technical problems and implement technical solutions for business needs
Research, analyze, and assist with the design, testing, and implementation of applications and system upgrades, sometimes working in cooperation with internal departments and vendors
Handle production issues, including troubleshooting, testing fixes, and determining workarounds
Review, analyze, and evaluate business systems and user needs.
Document business and systems requirements, define scope and objectives, translate requirements into specifications, and formulate systems to reflect business unit strategies.
Identify and implement process improvements, complex system enhancements, and compliance requirements; identify opportunities for innovation and work to implement them
Manage small to medium sized projects that include implementation of software, mergers, acquisitions, as well as other initiatives
Assist the line of business management team with the implementation of new system enhancements and other special projects as assigned
Assist with systems projects for departments within the division as requested
Mentor and coach others in the department, including team members and management
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Strong analytical and problem-solving skills, with the ability to resolve complex problems and make decisions
Ability to think strategically with a growth mindset and look for ways to streamline processes for efficiency
Strong computer skills, specifically with SQL, SharePoint, Excel, and Business Objects, including in-depth knowledge of creating reports in Business Objects
Strong relationship building skills to work effectively with a variety of individuals at all levels throughout the Bank, including the ability to collaborate and demonstrate…