Job Description
Assists external clients in the implementation of the product platform. Evaluates client needs, develops configurations that support business processes and technical needs. Tests and troubleshoots final system setups. Provides technical training during and after the implementation process
DUTIES & RESPONSIBILITIES:
Use product platform to help clients configure its application and databases
Provide hands on guidance to clients on best practices in leveraging the software
Use industry standard development tools (JavaScript, jQuery, SQL, etc.) to develop customized solutions for clients
Evaluate clients’ needs to create solutions in order to meet functional, technical and reporting requirements
Determine database configuration needs and requirements for new clients
Perform and/or support data conversion support · Define, develop and support product testing to ensure customer needs are met
Implements complex product deployment projects with minimal supervision · Functions as a subject matter expert
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
· Experience:
Requires 4 to 6 years of related experience which includes previous software development, or consulting
Bachelor’s Degree in Computer Science, Engineering, or a related technical degree or equivalent experience
· Computer/Technical:
Experience in product related development framework (such as ASP.net, SQL, Java, Salesforce)
Proficient in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook
Proficient in development management platforms (TFS, Jira, Trello, etc.)
Demonstrate ability to learn and understand basic office software applications
· Other Skills:
Excellent verbal and written communication, organization and follow up skills
Demonstratable ability to build long term relationship and trust with customers
Excellent relationship building skills and ability to work both individually and as a member of a team are necessary
Proven ability to handle multiple tasks with minimal supervision
Ability to work effectively within a fast-paced, deadline-driven environment
WORKING CONDITIONS:
1. Normal office environment
2. Extending viewing of computer screens
3. Some overnight travel may be required
ESSENTIAL FUNCTIONS:
Spends time at a computer workstation and desk.
Moves throughout department or other locations to access or exchange information.
May involve carrying loads up to 50 lbs. and being able to remain in a stationary position.
May involve lowering oneself to file, and reaching, twisting or turning.
Involves handling office materials, typing, writing and other tasks that require manual dexterity.
Continuous listening.
Ability to communicate information.
This job may require accommodating different bodily movements and physical abilities.
About Us
Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com .
Why Work Here?
At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it…