Condé Nast is one of the world's most renowned media publishing companies, creating and distributing every type of media today, spanning print and digital publishing in all formats. With a portfolio of some of today's most influential brands, the company continues to grow its audience through a global operational and content infrastructure across its 12 owned and operated markets. Headquartered in New York City, the company's owned and operated markets include China, France, Germany, India, Italy, Japan, Mexico & Latin America, Spain, Taiwan, UAE/Dubai, the U.K., and the U.S., with additional local license partners in over twenty additional markets across the globe. Lead brands include Vogue, The New Yorker, GQ, Architectural Digest, Condé Nast Traveler, Vanity Fair, Wired, Allure, Ars Technica, Bon Appétit, House & Garden, Pitchfork, Tatler, and Vogue Business.
Job Description
Location:
Bengaluru, KA
About The Role:
The End User Compute (EUC) team delivers the endpoint platforms, tools and services that enable our colleagues to work securely and effectively.
We are looking for a hands-on engineer to help shape and deliver improvements across device management, provisioning, automation and hardware lifecycles. Your primary expertise will be Windows endpoint management, particularly Microsoft Intune, Windows Autopilot and PowerShell. Experience administering both Windows and macOS is highly valued. Strong Windows engineers who are willing to learn and take increasing responsibility for Mac administration are encouraged to apply.
KEY RESPONSIBILITIES:
Maintain and enhance our Microsoft Intune environments, including device enrolment, configuration, compliance and application management, ensuring services remain secure, reliable and scalable.
Develop and improve light-touch provisioning using Windows Autopilot, with minimal manual IT intervention and a robust setup experience.
Configure and troubleshoot the interactions between Intune, Microsoft Entra ID, Windows Autopilot and Okta, working with identity teams to support reliable device provisioning, authentication and access.
Plan and deliver endpoint migrations between Microsoft Entra ID tenants, managing dependencies, device transitions, user access, testing and communications while minimising disruption.
Manage Windows update policies, deployment rings and operating system upgrades, including compatibility testing, pilot deployments, phased rollouts, compliance monitoring and remediation of failed updates.
Package, test, deploy and maintain Windows applications, including installation and detection logic, dependencies, upgrades and removal. Use WinGet and other appropriate tools to improve application management and employee self-service.
Develop reusable PowerShell scripts and automation to detect and remediate recurring endpoint issues, reduce manual administration and improve reporting. Apply appropriate testing, logging and error handling.
Collaborate with Security teams to manage endpoint vulnerabilities, maintain endpoint security tools and implement controls such as encryption, security baselines and local administrator restrictions.
Provide L3 support for complex issues involving device enrolment, policy conflicts, application deployment, updates, authentication and device trust. Investigate root causes, coordinate vendor escalations and implement lasting fixes through established incident, problem and change management processes.
Monitor and report on device health, patch and device compliance, provisioning success and application deployment outcomes. Use findings to prioritise improvements and reduce recurring incidents.
Contribute to the EUC roadmap and own assigned improvements from investigation and design through testing, implementation and operational handover, with clear rollout and recovery plans.
Maintain technical documentation and runbooks, share knowledge, and provide training for technical teams and end users.
ESSENTIAL SKILLS & REQUIREMENTS
Proven…