About the Role
The Manufacturing Test Technician Lead is responsible for supporting production testing, failure analysis, repair activities, and issue resolution to ensure product quality targets and on-time customer delivery are achieved. This role works closely with cross-functional production and management teams to meet and exceed customer expectations while maintaining operational excellence.
The ideal candidate is a hands-on technical professional with strong troubleshooting abilities, server hardware knowledge, and a passion for continuous improvement. This position also provides opportunities to support Lean manufacturing initiatives and help optimize testing and repair processes.
What You'll Do
Configure and prepare systems for production testing and validation activities.
Set up systems in test environments and ensure proper test readiness.
Perform system updates, configuration verification, and validation procedures.
Execute system test scripts and standardized manufacturing test processes.
Perform system diagnostics, failure analysis, and repair activities.
Identify, analyze, and resolve system error codes and test failures.
Troubleshoot hardware, software, and configuration-related issues to determine corrective actions.
Complete hardware repairs and component replacements following established procedures.
Monitor testing operations and resolve issues impacting production schedules.
Escalate technical issues appropriately and communicate status updates to peer technicians, Team Leads, and Supervisors.
Support continuous improvement initiatives focused on quality, efficiency, and operational excellence.
Participate in and promote 5S activities to maintain a safe, organized, and productive work environment.
Collaborate with cross-functional teams to identify and implement process improvements.
What You'll Bring
Associate degree in Information Technology or related technical discipline, or certification from a technical school with equivalent work experience.
Strong troubleshooting and problem-solving skills.
Experience configuring and supporting Microsoft operating systems, including Windows Vista, Windows 7, Windows Server, and Microsoft Office applications.
Basic Linux operating system knowledge.
Ability to work effectively in a fast-paced manufacturing environment.
Strong verbal and written communication skills.
Ability to lift up to 50 pounds and perform physical activities including standing, walking, bending, carrying, and lifting for extended periods.
Preferred Qualifications
CompTIA A+ certification.
CompTIA Network+ certification.
Four or more years of PC hardware, server hardware, or networking-related experience.
Experience performing system diagnostics, testing, and hardware repairs.
Familiarity with server manufacturing, validation, or data center hardware environments.
Experience supporting Lean manufacturing, process improvement, or 5S initiatives.
What Makes This Role Exciting
Lead testing and repair activities for enterprise-level server platforms.
Develop advanced troubleshooting and failure analysis skills.
Work closely with engineering, manufacturing, and operations teams.
Drive continuous improvement initiatives that directly impact product quality and efficiency.
Gain exposure to enterprise infrastructure, networking, and data center technologies.
Build leadership experience by supporting technicians and escalating critical production issues.
Contribute to delivering high-quality systems used by leading cloud and technology providers.
ZT Systems assesses market data to ensure a competitive compensation package is created for all our employees. The typical base salary for this position is expected to be around $23.50/hr. If hired, the final base salary will be determined on an individual basis taking into consideration experience, skills, knowledge, education and/or certifications.
Base salary is just one component of ZT Systems total rewards philosophy. We take pride in offering a wide range of…