ROLE PURPOSE
This position will provide casework and clinical support to residents of Connective’s programs in order to enhance their quality of life, to ensure the orderly and safe operation of the facility, and to maintain the goals of the counselling and/or rehabilitative plans.
REPORTING AND WORKING RELATIONSHIPS
Reports and is accountable to the Program Manager of the facility or their designate
Participates actively in house, staff, and staff/resident meetings
Participates as a member of the Connective staff team
Liaises with outside professionals from other agencies or government bodies as required
HOURS (24 HOURS PER WEEK)
Sunday to Tuesday, 2315 - 0715
This is a male-designated overnight position, established as a bona fide occupational requirement due to client-specific safety and service needs.
WHAT WE OFFER?
Committed Living Wage Employer
2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC
2023 High-Performance Culture Award from Supporting Lines
Competitive benefits package, including health, wellness, and pension plan
Career and personal development, with the ability to grow in a diverse range of programs and departments
Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
Access to On-Demand Pay to withdraw earned wages before payday
Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)
KEY ACCOUNTABILITIES
Programs
Interviews clients to prepare care plans and background information for which confidentiality is required
Under the general guidance of the Program Manager assumes a primary or key worker role with assigned resident(s)
Provides input to the Program Manager and/or other staff with regard to the development of appropriate care plans to achieve the residents’ objectives
Is cognizant of, and works towards the implementation of the care plan established for each resident
Develops interpersonal therapeutic relationships with psychiatric residents
Connects clients with health and psychiatric services
Uses professional judgement to ascertain and to apply appropriate intervention techniques with residents in crisis
Assists with implementation of Applied Behavioural Analysis (ABA) therapeutic support under the direction of a Behaviour Interventionist
Meets with each resident on a routine basis to discuss progress and plan future interventions
Assists the Program Manager and/or other staff in the identification of potential problems and reports any difficulties
When assigned, participates in social, recreational, employment, educational, and other programs as appropriate to assist the resident’s case/care plan
Contributes to the evaluation of the residents’ progress and makes both written and oral reports to be available to the remainder of the staff team
Maintains client files including statement of goals, case/care plans, summaries, case notes, reviews, and closing reports
Develops and maintains an in-house resource area containing current information/brochures of programs and services which are available to residents
Ensure residents are in compliance with the terms of their residency and are aware of the rules of the facility
Acts as an on-site advocate for each resident
Provides emotional support and feedback to residents and their families
As appropriate, supports residents towards integration and healthy functioning within the community
Acts as a positive role model for clients, providing life skills training and behaviour management as appropriate
Dispenses and ensures the taking of medications as required
As necessary, provides transportation and assists residents to attend appointments
With other residence staff, plans, develops, and delivers in-house programs to address the needs of the residents
Community
Works with volunteers to…