Place of work: Remote, Slovakia
Base salary: minimum 2000€ / monthly (depending on experiences and quality of the candidate)
Contract type: full-time
Start date: by agreement
Key responsibilities:
Collaborate with stakeholders to identify process inefficiencies and recommend opportunities for optimization through process redesign, automation, and AI-enabled solutions.
Conduct interviews, workshops, and analysis sessions to elicit and document user stories, use cases, and functional/non-functional requirements.
Identify opportunities to streamline processes using low‑code automation and AI‑assisted solutions, initially with generative AI.
Build and test AI‑enabled workflows under supervision, with humans kept firmly in the loop.
Help refine prompts, workflows, and automation logic based on feedback and performance data.
Track metrics such as cost avoidance, time saved, error reduction, and adoption.
Use evidence and feedback to recommend improvements and next steps.
Learn and apply responsible AI, data privacy, and governance standards in everything you do.
Drive awareness of requirements across business units and identify standard systems processes through evaluation of real-time data.
Determine and develop user requirements for systems in production, to ensure maximum usability
Maintain relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations.
Create comprehensive and clear documentation such as business requirements documents (BRD), functional requirements documents (FRD), and use case specifications.
Develop process models, workflow diagrams, and prototypes to depict proposed solutions.
Work closely with IT Architects, technical teams (in particular AI Delivery), vendors to design feasible solutions fullfill business needs.
Evaluate existing Convatec systems and propose improvements or new solutions to optimize processes.
Act as a liaison between business stakeholders and technical teams, ensuring effective communication and understanding of requirements.
Collaborate with project managers, developers, and testers to ensure successful project delivery.
Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels.
Perform, evaluate, and communicate thorough quality assurance at every stage of systems development.
Assist in test planning and support the Technical teams in developing test cases that validate the implemented solutions against requirements.
Participate in user acceptance testing (UAT) and ensure solutions meet business expectations.
Key requirements
Customer-first mindset
Curiosity about AI, automation, and digital technologies, and how they can improve day‑to‑day work.
Ability to bridge communications between business and technical teams.
Fluency in written and spoken English, including the ability to summarise complex information.
A structured, analytical mindset and a genuine interest in how businesses work.
Willingness to learn, ask questions, and work within defined standards and controls.
High-level of accuracy and attention to detail.
Ability to self-organise.
Capacity to balance priorities and workloads.
Ability to facilitate workshops with senior stakeholders in order to challenge and refine requirements.
Flexible and agile mindset with the ability to work across different team functions and projects.
Experience of working in a global business environment.
Experience in the Medical Devices/Pharmaceutical Industry.
Education/ Qualifications
Essential qualifications, education, and certifications necessary for success in the role.
Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.
3+ Years experience working as an IT Business Analyst or in a similar role.
Experience using Generative AI and refining prompts (Copilot or…